i know there is cost of $50 or $75 if cancel a reservation using staroptions less than 60 days before checkin and the staroptions become restricted. but is there fee involved or staroptions become restricted if the reservation is cancel the same day or within 24 hour? i don’t want to book tickets till sure there is a place to stay but don’t want to stuck if price of tickets go up significantly
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cancellation rule for reservation using staroptions
- Thread starter lily28
- Start date
If you are asking about cancelling within 24 hours of booking, there is no penalty if cancelled within 24 hours. SOs get returned to whatever status that they were before.
See below:
Vistana Signature Network™ (VSN) reservations made during the Home Resort Reservation Period or the VSN Float Period are subject to the following cancellation policy and may be canceled by calling Owner Services prior to the arrival date of the assigned reservation. Failure to cancel a confirmed reservation prior to the arrival date will prevent the restoration of StarOptions® or Home Options for further use.
Reservations may be canceled 61 days or more prior to arrival with no cancellation fee or Usage Restriction.
Reservations made 60 days or less prior to arrival may be canceled through the following day after making the reservation (before the end of hours of operation, Eastern time) with no cancellation fee or Usage Restriction. After this grace period passes, cancellations and modifications to the reservation — including changes to the arrival or departure date or to Villa type (other than releasing one side of the lockoff for reservations confirmed during the Home Resort Reservation Period) — will incur cancellation fees. Subsequent usage will be restricted to reservations within 60 days of the new requested arrival date for that Use Year and will not be eligible for StarOptions Banking or loyalty points conversion.
See below:
Vistana Signature Network™ (VSN) reservations made during the Home Resort Reservation Period or the VSN Float Period are subject to the following cancellation policy and may be canceled by calling Owner Services prior to the arrival date of the assigned reservation. Failure to cancel a confirmed reservation prior to the arrival date will prevent the restoration of StarOptions® or Home Options for further use.
Reservations may be canceled 61 days or more prior to arrival with no cancellation fee or Usage Restriction.
Reservations made 60 days or less prior to arrival may be canceled through the following day after making the reservation (before the end of hours of operation, Eastern time) with no cancellation fee or Usage Restriction. After this grace period passes, cancellations and modifications to the reservation — including changes to the arrival or departure date or to Villa type (other than releasing one side of the lockoff for reservations confirmed during the Home Resort Reservation Period) — will incur cancellation fees. Subsequent usage will be restricted to reservations within 60 days of the new requested arrival date for that Use Year and will not be eligible for StarOptions Banking or loyalty points conversion.
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Another couple notes on this I’ve learned the hard way:
The 60 and 7 day cancellation windows run on a calendar day basis, with the day starting at midnight ET (not check in time). So if you want to cancel a Friday check in a week out for $50 and live in Mountain time, you need to cancel by 10 pm Thursday the week before or you will get charged $75.
And if intending to cancel a March or April reservation before 60 days out it is easy to get tricked by February having only 28 days. It’s 60 days, not 2 months.
Sent from my iPhone using Tapatalk
The 60 and 7 day cancellation windows run on a calendar day basis, with the day starting at midnight ET (not check in time). So if you want to cancel a Friday check in a week out for $50 and live in Mountain time, you need to cancel by 10 pm Thursday the week before or you will get charged $75.
And if intending to cancel a March or April reservation before 60 days out it is easy to get tricked by February having only 28 days. It’s 60 days, not 2 months.
Sent from my iPhone using Tapatalk