Cancel - Rebook time till return

[Happy Hopian]

An old phrase I haven't used in a decade, but I'm trying to find an honest use.

How long until a cancelled reservation comes back as available for those of you who are on the system daily? I need to change a reservation and I have two but I don't want to lose them. Any advice on when they come back, if they ever do.

 

[CO skier]

An old phrase I haven't used in a decade,

Or four years ...

First available did work (after a fashion)

So I tried searching for first available and did get results after a fashion. I went to the orange book button. I typed in a resort (Cypress Palms) and left the rest blank. It showed one result (Cypress Palms) and I clicked on the "view availability blue button". Then it asked me to select a...

tugbbs.com

 

[Happy Hopian]

Or four years ...

First available did work (after a fashion)

So I tried searching for first available and did get results after a fashion. I went to the orange book button. I typed in a resort (Cypress Palms) and left the rest blank. It showed one result (Cypress Palms) and I clicked on the "view availability blue button". Then it asked me to select a...

tugbbs.com

I personally haven't tried since back around 2012 but I'll concede your four years since that might have changed. If you have any helpful insight I would appreciate it.

 

[CO skier]

If you have any helpful insight I would appreciate it.

From my reading of TUG over the years, no one has "cracked the code" on when cancelled reservations reappear, if they ever do -- conspiracy theorists think they go to Extra Holidays. And if anyone learned anything from the loss of cancel/rebook and stripping points from future years using the Credit Pool, it MUST have been, "Do not be a blabbermouth on social media."

 

[Happy Hopian]

From my reading of TUG over the years, no one has "cracked the code" on when cancelled reservations reappear, if they ever do -- conspiracy theorists think they go to Extra Holidays. And if anyone learned anything from the loss of cancel/rebook and stripping points from future years using the Credit Pool, it MUST have been, "Do not be a blabbermouth on social media."

Yeah. I just made a few bookings and cancelled. I'll see if they show back up tonight/tomorrow am or not. I'm not looking to get back into any games. I just have a reservation I'd prefer to adjust without losing but thank you for the reply.

 

[CO skier]

Yeah. I just made a few bookings and cancelled. I'll see if they show back up tonight/tomorrow am or not. I'm not looking to get back into any games. I just have a reservation I'd prefer to adjust without losing but thank you for the reply.

In WorldMark, another of Wyndham's (mis)managed timeshares, for reservations booked within 10 months of arrival, dates may be dropped or added to an existing reservation with no problem, but it does take a phone call ... which now requires a minimum of a 2-hour hold time.

 

[Jan M.]

Don't cancel anything if there's no availability at that resort is the best advice I can give. If you have a larger unit that's also risky. Some reservations never come back as many of us have discovered the hard way.

You have to have the time and patience to keep checking multiple times a day for up to the next three days. Do you know other owners who are frequently on the website? If you can buddy up with one of two other owners to help you out in watching for what you cancelled to come back that helps a lot. If they see it they can start to book it which will time it out while they call you to tell you that it's back.

I've cancelled stays that I didn't think we were going to be able to use. Sometimes that almost immediately changed. Reason #....about why I shouldn't listen to DH! Some I've gotten back but others I didn't. I'm a whole lot more cautious about what I cancel now because I don't enjoy anxiously searching for days and kicking myself when I never saw what I cancelled come back.

 

[Happy Hopian]

Thanks you two. The two test cancellations I had haven't come back. I thought I had read somewhere that cancellations were coming back after the fall round of updates. I'll keep an eye out.

 

[chapjim]

When I cancel a reservation, I do it thinking that I will never see it again. That is almost always the case.

 

[HitchHiker71]

The simple fact is there’s no way to know whether the inventory that you see “return” is from the cancellation you performed or from someone else that cancelled inventory previously. The current system works using different logic than the prior systems that allowed for cancel/rebook. That behavior was two systems ago now (prior to Voyager).

With automatic upgrades in place - any inventory that is cancelled that is also upgrade eligible will likely be held until the upgrade process runs and determines if that cancelled inventory qualifies for a queued automatic upgrade. As others have indicated, the secret sauce as to exactly how this all works will never be disclosed by Wyndham (we who have internal contacts within Wyndham have tried repeatedly to obtain this data without even remote success).

I agree with others who have posted that we should always assume that any cancelled inventory will never be recoverable by default. If you happen to see it return - yay - but never count on it.


Sent from my iPhone using Tapatalk

 

[Cyrus24]

With automatic upgrades in place - any inventory that is cancelled that is also upgrade eligible will likely be held until the upgrade process runs and determines if that cancelled inventory qualifies for a queued automatic upgrade.

To me, this is the key to understanding returned inventory. I believe that they are in fact holding cancelled inventory for automated upgrade processing and releasing it after the upgrade process runs. But, when is this process running? When was the last time anyone was given an upgrade (not instant upgrade). It's been so long, I can't even remember!!! We should be tracking those. Perhaps a thread could be started whereby a person who receives and automated upgrade could share the time (with time zone) on the note and the actual upgrade (location, room sizing, date of original booking, VIP status, etc). A thread that is only open for facts, not debate, might give us some real data on this matter.

 

[Sandy VDH]

Last year I got 2 upgrades as a result of processing. Even though on many occassions there were units available to upgrade into for many weeks, the process did not give me or anyone else those upgrades.

As far as timing for when they return, who knows exactly or IF they even return. Only way to know for sure is if there is exactly 1 unit of that type available. Basic rule don't count on it returning.

 

[HitchHiker71]

To me, this is the key to understanding returned inventory. I believe that they are in fact holding cancelled inventory for automated upgrade processing and releasing it after the upgrade process runs. But, when is this process running? When was the last time anyone was given an upgrade (not instant upgrade). It's been so long, I can't even remember!!! We should be tracking those. Perhaps a thread could be started whereby a person who receives and automated upgrade could share the time (with time zone) on the note and the actual upgrade (location, room sizing, date of original booking, VIP status, etc). A thread that is only open for facts, not debate, might give us some real data on this matter.

I've received several of them over the past year. Most recently - I booked a one bedroom suite at OTA for the weekend of Jan 7 2022 - at 60 days out in the discount window - with a requested automatic upgrade (I'm VIPG so I don't get instant upgrades until 45 days out). I received my automatic upgrade about 30 days out to a two bedroom deluxe unit - though interestingly enough - I never received an email confirmation indicating the automatic upgrade processed. I check and search my spam folder regularly - and it never showed up there either.

 

[chapjim]

I had two auto-upgrades in the last couple of weeks. I booked 1BR units at both La Cascada and Riverside Suites in San Antonio. La Cascada was upgraded to a 2BR about a week after I booked it. Riverside Suites upgraded to a 2BR Plus a few days after that. So, the system CAN work, which is not the same as saying it DOES work!

And to tack on to @HitchHiker71's post, if you see what looks like your reservation coming back into inventory, don't think you've discovered something or cracked the code. As @HitchHiker71 said, it might not have been your cancellation. It could be the Blind Squirrel Phenomenon.

Personally, I discount the view that Extra Holidays sucks up a lot of the cancellations. I have checked EH before cancellation of a unique reservation and for several days after. Pretty sure some others have done the same thing. I only did this with reservations that were more or less identifiable -- Wednesday to Wednesday, for example. I've done the same with reservations for the smallest unit available at a resort that would never be someone's upgrade. I've never seen any of my cancellations in EH. It is entirely possible that Wyndham is taking and posting cancellations on listing sites other than EH.

 

[Jethro37]

I had two auto-upgrades in the last couple of weeks. I booked 1BR units at both La Cascada and Riverside Suites in San Antonio. La Cascada was upgraded to a 2BR about a week after I booked it. Riverside Suites upgraded to a 2BR Plus a few days after that. So, the system CAN work, which is not the same as saying it DOES work!

And to tack on to @HitchHiker71's post, if you see what looks like your reservation coming back into inventory, don't think you've discovered something or cracked the code. As @HitchHiker71 said, it might not have been your cancellation. It could be the Blind Squirrel Phenomenon.

Personally, I discount the view that Extra Holidays sucks up a lot of the cancellations. I have checked EH before cancellation of a unique reservation and for several days after. Pretty sure some others have done the same thing. I only did this with reservations that were more or less identifiable -- Wednesday to Wednesday, for example. I've done the same with reservations for the smallest unit available at a resort that would never be someone's upgrade. I've never seen any of my cancellations in EH. It is entirely possible that Wyndham is taking and posting cancellations on listing sites other than EH.

Wed to Wed would be an odd one to advertise or try to distribute for such a site. Seem like that would be one they'd go ahead and put back in inventory

 

[capital city]

They wouldnt necessarily advertise Wednesday to Wednesday. That resort would just show availability for that time period where it previously showed none.