they are really strict on the cleaning. everybody pulls out on the same day.We had cleaned up, put out trashed, put blankets and towel in bathtub ect. I got a call saying I was going to get charged because my unit was unacceptable. we happened to be in the parking lot so went back up. they found potato chips under the couch, stove spilled over and left silver plate under the element unclean. and I was told I should have vacuumed before leaving. 10 am check out with 2 kids can be tricky. make sure you leave it like you got it.