- Joined
- Feb 2, 2007
- Messages
- 991
- Reaction score
- 37
- Location
- Sonoma County, California
- Resorts Owned
- Marriott's Mountainside, Marriott's Waiohai, Marriott's Canyon Villas, Marriott's Marbella, Shell Vacation Club
Over the last few weeks have spoken with 3 people at the number on the Chase Bonvoy Premier ( edited out "Brilliant") card where we earn 1 night credit for every qualifying $3000 charged. I always believed that if charged in December, the credit for the nights stayed in the year charged (2023 this year), even though payment was due in January, 2024. I spoke with a person to confirm this several weeks ago, as we had a rather large charge we would be making and wanted it to top off the nights needed at 75, and he assured me that the December charges would count. Got a little nervous this week and called again. This time I was told no, that since the payment would be in January, 2024, all nights would be credited to 2024 account nights. So I said, well, I could do a bank transfer and pay right now, would that work? And she said no.
Just did not seem right. So called back an hour later ( in the mean time talked to a Bonvoy customer service associate, and he said, yes, those charges will count for 2023 even though payment will be in 2024. But when I told him what Chase card person had said, he still said he was pretty sure, but wobbled a bit. So I called again to Chase Bonvoy card, and this time, the answer was in line with what the early December call had said, that anything charged in December would count, even though payment was in January. (this was after some consultation with her supervisor, and reading me the terms about nights credit for every $3000 charge in some document) So I think that is the final answer, and we don't really want to spend a couple more nights away, so hope that answer was the final, final.
Anyone absolutely sure? Would hate to miss it for only a couple of nights.
Just did not seem right. So called back an hour later ( in the mean time talked to a Bonvoy customer service associate, and he said, yes, those charges will count for 2023 even though payment will be in 2024. But when I told him what Chase card person had said, he still said he was pretty sure, but wobbled a bit. So I called again to Chase Bonvoy card, and this time, the answer was in line with what the early December call had said, that anything charged in December would count, even though payment was in January. (this was after some consultation with her supervisor, and reading me the terms about nights credit for every $3000 charge in some document) So I think that is the final answer, and we don't really want to spend a couple more nights away, so hope that answer was the final, final.
Anyone absolutely sure? Would hate to miss it for only a couple of nights.
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