- Joined
- Aug 21, 2005
- Messages
- 17,271
- Reaction score
- 9,854
- Location
- Palm Springs of Washinton
- Resorts Owned
- Worldmark * * Villa Del Palmar UVCI * * Vacation Internationale*
Blackwell Recovery is one of the collection services Worldmark uses. I have multiple WM accounts and they are all on auto pay using the same credit card. One of the accounts became past due because of a glitch in the auto pay. I'm not sure why or what happened but the result was this one account was turned over to collection with zero communication from Wyndham. They have my address, email and phone number. Maybe it is partly to do with Covid and stay at home employees, idk.
I spoke with Wyndam and couldn't resolve this as they were locked out of the account meaning I had to speak to Blackwater Recovery. I was charged a small collection fee and assured that this didn't affect my credit.
All in all, I was kind of pissed at Wyndham because I use to pay these accounts every year but Wyndham wanted to go quarterly so I did. Now I'm going back to one annual payment for peace of mind. I was able to update the card on file for this account but it is the exact same card I use on the other accounts set up on auto pay. In the update I used the exact same card that I used before.
Bill
I spoke with Wyndam and couldn't resolve this as they were locked out of the account meaning I had to speak to Blackwater Recovery. I was charged a small collection fee and assured that this didn't affect my credit.
All in all, I was kind of pissed at Wyndham because I use to pay these accounts every year but Wyndham wanted to go quarterly so I did. Now I'm going back to one annual payment for peace of mind. I was able to update the card on file for this account but it is the exact same card I use on the other accounts set up on auto pay. In the update I used the exact same card that I used before.
Bill