- Joined
- Mar 13, 2006
- Messages
- 7,272
- Reaction score
- 1,991
- Location
- Milwaukee, WI
- Resorts Owned
- After 40+ years of T/S ownership, I am no longer "an owner"
The evolution of the FF VIP thread made me think that entertaining stories of horrific sales pitches might be of interest to others, so I created this one.
In addition to the Palace Resorts experience in Cancun (May 2004), we also did the tour of another Mexican resort (name escapes me, although I could figure it out with a resort guide). Anyway, they were soliciting people to take a bus about 45 minutes away from the main tourist area of Cancun for a timeshare presentation. For the $200 cash offered and a free morning available, we signed up!
When we arrived, we were straight up with them that we would not be buying, that infact we owned three other TS's and were very happy with them and had no need for "more weeks." Our assigned sales rep said, "No problem I understand. I'm the most laid back sales rep you'll ever have so no worries, let's enjoy our breakfast and take a walk." (He was an American, from Kansas, or so he said.) The breakfast was a full buffet with cooked to order omelettes/eggs. It was very nice, as was the resort.
Part of their sales gimmick was that people buy and never use, but rent through some rental company that advertises in a golf magazine. This resort had a championship caliber course onsite so that was part of the draw of the place. Anyway, we didn't buy into that scheme either.
In the sales room, he got rather aggressive in trying to convince us of how great a deal this was, that we could buy . . . "and rent for three to four times the annual MF" giving us positive cash flow from the purchase. Yeah right . . .
He then stood up, indignant and said "Next time you decide to keep someone from earning a living by just taking a timeshare presentation when you know you're not interested in buying, just stay home. My wife and kids won't eat today because I wasted my time with you!" Next thing we knew, this tall Mexican guy was at our table, tellling this sales punk to settle down. The sales guy left the area and the "manager" was apologizing to us for how this sales rep treated us. CLASSIC GOOD COP - BAD COP!!
He then said that he worked for the resort and that the sales rep was an employee of the marketing company, a firm that the resort wasn't very happy with because of such incidents. He then said, that as the CFO of the developer, he was in the position of offering us 1/2 price on whatever the other guy was trying to sell us, "just to make us happy and let us know how sincere" they were. YEAH RIGHT. . . again!
Anyway, it was laughable! On the bus back to town, all of the couples were comparing notes on the deals offered as well as what freebie they got for taking the tour. I felt badly for the couple who came out for just a Mexican blanket and cheap bottle of tequilla. But not nearly as badly as for the couple who did buy, spending over $40k for a 100 year right to use contract.
What's your most memorable experience??
Yvonne
In addition to the Palace Resorts experience in Cancun (May 2004), we also did the tour of another Mexican resort (name escapes me, although I could figure it out with a resort guide). Anyway, they were soliciting people to take a bus about 45 minutes away from the main tourist area of Cancun for a timeshare presentation. For the $200 cash offered and a free morning available, we signed up!
When we arrived, we were straight up with them that we would not be buying, that infact we owned three other TS's and were very happy with them and had no need for "more weeks." Our assigned sales rep said, "No problem I understand. I'm the most laid back sales rep you'll ever have so no worries, let's enjoy our breakfast and take a walk." (He was an American, from Kansas, or so he said.) The breakfast was a full buffet with cooked to order omelettes/eggs. It was very nice, as was the resort.
Part of their sales gimmick was that people buy and never use, but rent through some rental company that advertises in a golf magazine. This resort had a championship caliber course onsite so that was part of the draw of the place. Anyway, we didn't buy into that scheme either.
In the sales room, he got rather aggressive in trying to convince us of how great a deal this was, that we could buy . . . "and rent for three to four times the annual MF" giving us positive cash flow from the purchase. Yeah right . . .
He then stood up, indignant and said "Next time you decide to keep someone from earning a living by just taking a timeshare presentation when you know you're not interested in buying, just stay home. My wife and kids won't eat today because I wasted my time with you!" Next thing we knew, this tall Mexican guy was at our table, tellling this sales punk to settle down. The sales guy left the area and the "manager" was apologizing to us for how this sales rep treated us. CLASSIC GOOD COP - BAD COP!!
He then said that he worked for the resort and that the sales rep was an employee of the marketing company, a firm that the resort wasn't very happy with because of such incidents. He then said, that as the CFO of the developer, he was in the position of offering us 1/2 price on whatever the other guy was trying to sell us, "just to make us happy and let us know how sincere" they were. YEAH RIGHT. . . again!
Anyway, it was laughable! On the bus back to town, all of the couples were comparing notes on the deals offered as well as what freebie they got for taking the tour. I felt badly for the couple who came out for just a Mexican blanket and cheap bottle of tequilla. But not nearly as badly as for the couple who did buy, spending over $40k for a 100 year right to use contract.
What's your most memorable experience??
Yvonne