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AVG 8.0 vs McAffee - Vundo Virus

CMF

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I'm trying to kill a VUNDO virus and have about 8 pages of instructions from Techsupportforum.com. The virus sends fake security messages that look like they come from Microsoft - among other things.

Here are my questions:

I understand that you should not have AVG and McAffee installed at the same time. The first question is: Why? The second question is: Which one would you keep?

Does anyone know of a quick way to get rid of this virus? The Techsupport instructions seem overly convoluted.

I'm spending hours on this task and it's not my idea of fun.

Charles
 
I feel for you. I spent literally days trying to rid myself of that sucker.

What finally worked for me is Spyware Doctor. It cost me $29 to install in on 3 computers. Luckily I didn't because it started freezing up my computer! I found out after the fact that it doesn't work with Windows Vista 64 bit systems, only 32 bit.

However, it DID get rid of that doggone thing. Nothing else I tried did the job.

I had to reboot my computer in Safe mode more than once and do more than one system restore to get things back to normal, but it seems to be ok now.

And I uninstalled that program.
 
Here are my questions:

I understand that you should not have AVG and McAffee installed at the same time. The first question is: Why? The second question is: Which one would you keep?

Does anyone know of a quick way to get rid of this virus? The Techsupport instructions seem overly convoluted.

I'm spending hours on this task and it's not my idea of fun.

Charles

For the first question, I would not have AVG and McAfee installed at the same time. Personally, I use nod32 now. I'm very happy with it, but it's not free. I was a happy user of the paid AVG 7.5 product but dumped my subscription when they came out with 8.0, which I didn't like at all.

For a removal tool: I found this with a quick google search: http://vundofix.atribune.org/

It's a trojan, not a virus. The difference is that you got it by clicking on a link or by clicking on a link in a spam email message.

Make sure you update java on your system, because it exploits a security hole in an old version of java (1.5). You should be able to check/install java updates through the control panel/java. The vundofix web page suggests removing old versions of java after you update to the latest version. Certainly anything prior to 1.6 can be removed.

-David
 
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This also takes out Vundo

It looks much cleaner than the monstrosity that I was attempting.

Charles

Also run the process at http://safety.live.com/ a Microsoft site that actually does something useful! (At least in this case).
 
Thanks.

The folks that circulate these things should be [insert something undesirable here].

It took me about 12 hours to get rid of the darn thing.

Charles
 
Personally, I use nod32 now. I'm very happy with it, but it's not free. I was a happy user of the paid AVG 7.5 product but dumped my subscription when they came out with 8.0, which I didn't like at all.


David, we've been using the free AVG for over a year now and I came here to see what folks thought of the upgrade to 8.0 (free or paid) as I've been ignoring the upgrade pop-up for weeks now and time is running out. What didn't you like about 8.0? Is AVG 8.0 free not a good choice for tech novices like DH and me?
 
David, we've been using the free AVG for over a year now and I came here to see what folks thought of the upgrade to 8.0 (free or paid) as I've been ignoring the upgrade pop-up for weeks now and time is running out. What didn't you like about 8.0? Is AVG 8.0 free not a good choice for tech novices like DH and me?

I think they recently announced ongoing support for AVG 7.5 until the end of the year. (I read that somewhere, maybe here, maybe on FT's technology forum.) Check it out before you try the upgrade.

I didn't like AVG 8.0 because even just the A/V product is more than just A/V. I want my A/V product to just be a small, fast background process that just does A/V scanning only and nothing else and quietly updates itself frequently in the background without bothering me unless there's a problem.

AVG 8.0 A/V only (not the AVG 8.0 suite, which is different), also does web link scanning, spyware scanning, etc. You can turn both of those off, but if you do it through the AVG menus, you end up with the exclamation point in the system tray icon as an alert that something is wrong. If something is actually wrong, you can't tell without checking it all the time to see if it's just complaining about the disabled items or if there's an actual problem.

On one of these 2 boards, somebody posted a workaround to better disable the web link scanning portion of it by disabling the add-ons through the browser menus rather than disabling it via the AVG 8.0 A/V menus. That would solve the issue I had with notification of disabled items.

I also found that the spyware scanner in AVG 8.0 A/V wasn't very effective. It missed several common tracking cookies. The one's it missed were very common. They weren't obscure ones. I don't think this is a big deal because you don't have to use their anti-spyware part of AVG 8.0 A/V. You should be able to continue to use Spybot S&D or whatever you currently use. And it's possible that they've improved their spyware data base since I tried it.

All of the above was enough for me to dump AVG and switch to Nod32.

The other thing that's always annoying with AVG is the pop-ups like you are seeing and also the way they try to drive you to the paid product. It always confuses people to think that the free version is going away because the pop-ups from the free version direct you to the paid version for an upgrade. You can't blame them too much for trying to convert free users to paid users, but on the other hand, the way they do it confuses many users every time there's a version upgrade.

For now, I'm sticking with Nod32 on my main machine. On my other windows desktops, I'm not sure yet what I'm going to switch to. I might try out Avast, which is another free A/V product and see if I like it and if it's fast and small.

But that's just me. If you're happy with AVG 7.5, continue to use it as long as they continue to support it. If you like AVG 8.0 Free A/V, then, by all means, use it. We'll find it out in time how effective it is.

-David
 
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Thanks for the detailed reply. You've given me stuff to consider; I really don't want to deal with "workarounds" and that exclamation point issue you mentioned would bother me. I also wasn't sure what to make of all the add-on stuff AGV was adding to the upgrade. But it is free and seems decent so far on the anti-virus front. [Sigh] I hate shopping for software. I wish the computers would come with all the necessary software to protect against all the bad stuff out there. :eek:
 
I wish the computers would come with all the necessary software to protect against all the bad stuff out there. :eek:

They do. But they come with a one year subscription to McAfee, Norton, or PC-Cillin. After the included one year, many people look for free alternatives.

AVG 7.5 was pretty good, and spoiled a bunch of us.

Check it out and see if you can verify the updated EOL date for AVG 7.5 A/V. If they did update the EOL to the end of the year, you can continue to use it until the actual EOL date and worry about this in December.

-David
 
What is "EOL"? The message I see popping up on my computer says that "Updates for your current AVG Free will not be available after June 25, 2008." So doesn't that mean I should find another program or decide to upgrade to 8.0 by around that time?
 
Oh, I forgot about the AVG toolbar. But I think you can tell it not to install the AVG 8.0 toolbar when you install it. It's just more crapware that isn't needed to do basic anti-virus support.

EOL is End of Life in software support terms.

I can't remember where, but I read somewhere that AVG decided to continue to support 7.5 with virus updates through the end of the year.

Since I can't supply a reference for that, you have to try to verify that on your own before you count on that statement.

-David
 
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