isisdave
TUG Member
- Joined
- Jun 6, 2005
- Messages
- 2,808
- Reaction score
- 1,342
- Location
- Evansville IN
- Resorts Owned
- Marriott Waiohai
This story began with Karen G's tipoff about Apollo RV's relocation adventure, in which customers pick up a new motorhome from Winnebago in Forest City IA and drive it to one of 7 or 8 destinations. The rates were very low ... actually $1 per day, plus some upsell.
The adventure begins:
We flew from SAN to MSP Thursday afternoon drove down to Albert Lea MN to spend the night. There's a Walmart Supercenter across the street, so we stocked up on some food and stuff we didn't want to bring in luggage. Friday morning, on to Forest City IA, arriving about 11AM, along with a bus of about 70 other folks. Took 5 hours for the presentation, contract signing, instruction, and debugging of the new RV (the tank drain valves hadn't been closed, which made the test of the water system quite exciting). More on this when I have free WiFi.
Anyway, it's a Winnebago Outlook 27-footer. We've spent the night in a municipal campground in Worthington MN where we're one of only two occupants. It really isn't the season yet. Off to Wall SD or maybe Badlands NP today.
Slightly later: well, when disconnecting the power to prepare for leaving, I discovered a flat rear tire. I can see the screw in it, and it's about half flat, probably only because there are dual tires on each side. So I called the trouble number and they said they'd get someone to help, but I had to pay for it because I didn't sign up for their extended coverage. However, I asked when booking, and again when picking up, if roadside coverage was included. Yes both times, so I didn't bother extending my AAA coverage to RVs.
So I agreed to pay for the service call, and will fight the reimbursement battle later. It turns out there's NO SPARE TIRE in the vehicle, and no owner's manual. Plus it's Saturday noon, everything is closing, but a truck tire service here in delightful Worthington MN says they can be on site in less than an hour. We're not getting to Wall, SD today, I think.
So now, flashback to yesterday. Apollo was taking delivery of 330 vehicles this week (601 total for the season), and of course Friday was the last day. Staff clearly were tired and wanted to leave. The familiarization was pretty fast and the vehicle had not been adequately inspected. There was still writing on the windshield, the water system had not been tested as mentioned earlier. And there was no spare, although from what the service guy say, this is intentional. I can't imagine how they're going to handle a flat tire 200 miles from any significant city, and there are lots of places like that in our country.
On the other hand, the weather is pleasant and mid-70s, there's only a slight chance of rain, we've got food and decent cell/hotspot coverage, books and a lovely lake view, and I'm with people I love. So, as I like to say, if this is my worst problem, I'm lucky. We would, though, like to get across South Dakota and begin the mountain part of the adventure.
Stay tuned!
Oh, and I'm thinking of buying Good Sam's Platinum Plus Roadside Assistance plan if I can't get Apollo to cave on adding coverage. I've seen people recommend that for international travel as well. Comments on this, or alternate plans, would be happily received. There is a 48-hour period before it becomes active, but AAA has a 7-day delay when you want to add RV coverage.
The adventure begins:
We flew from SAN to MSP Thursday afternoon drove down to Albert Lea MN to spend the night. There's a Walmart Supercenter across the street, so we stocked up on some food and stuff we didn't want to bring in luggage. Friday morning, on to Forest City IA, arriving about 11AM, along with a bus of about 70 other folks. Took 5 hours for the presentation, contract signing, instruction, and debugging of the new RV (the tank drain valves hadn't been closed, which made the test of the water system quite exciting). More on this when I have free WiFi.
Anyway, it's a Winnebago Outlook 27-footer. We've spent the night in a municipal campground in Worthington MN where we're one of only two occupants. It really isn't the season yet. Off to Wall SD or maybe Badlands NP today.
Slightly later: well, when disconnecting the power to prepare for leaving, I discovered a flat rear tire. I can see the screw in it, and it's about half flat, probably only because there are dual tires on each side. So I called the trouble number and they said they'd get someone to help, but I had to pay for it because I didn't sign up for their extended coverage. However, I asked when booking, and again when picking up, if roadside coverage was included. Yes both times, so I didn't bother extending my AAA coverage to RVs.
So I agreed to pay for the service call, and will fight the reimbursement battle later. It turns out there's NO SPARE TIRE in the vehicle, and no owner's manual. Plus it's Saturday noon, everything is closing, but a truck tire service here in delightful Worthington MN says they can be on site in less than an hour. We're not getting to Wall, SD today, I think.
So now, flashback to yesterday. Apollo was taking delivery of 330 vehicles this week (601 total for the season), and of course Friday was the last day. Staff clearly were tired and wanted to leave. The familiarization was pretty fast and the vehicle had not been adequately inspected. There was still writing on the windshield, the water system had not been tested as mentioned earlier. And there was no spare, although from what the service guy say, this is intentional. I can't imagine how they're going to handle a flat tire 200 miles from any significant city, and there are lots of places like that in our country.
On the other hand, the weather is pleasant and mid-70s, there's only a slight chance of rain, we've got food and decent cell/hotspot coverage, books and a lovely lake view, and I'm with people I love. So, as I like to say, if this is my worst problem, I'm lucky. We would, though, like to get across South Dakota and begin the mountain part of the adventure.
Stay tuned!
Oh, and I'm thinking of buying Good Sam's Platinum Plus Roadside Assistance plan if I can't get Apollo to cave on adding coverage. I've seen people recommend that for international travel as well. Comments on this, or alternate plans, would be happily received. There is a 48-hour period before it becomes active, but AAA has a 7-day delay when you want to add RV coverage.