alwysonvac
TUG Lifetime Member
- Joined
- Sep 11, 2005
- Messages
- 16,498
- Reaction score
- 4,278
- Location
- New Jersey
- Resorts Owned
-
WORLDMARK, HGVC, VISTANA
SOLD (DVC, FSRC)
Happy New Year !!
From the Club Member website
From the Club Member website
Happy New Year from Hilton Grand Vacations!
I hope you had a wonderful holiday season with family and friends. As we head into the new year, I want to take this opportunity to highlight new changes to your Club membership.
I am happy to announce we are continuing our Club Member Education Webinars in 2020. These free, professionally-facilitated sessions help you learn about your Club membership from the comfort of your home. Be on the lookout for our next event and visit the webinar page for playbacks of recent sessions.
We are also hosting weekly Owner Socials at our properties. These events provide you with an opportunity to network with fellow Members and resort staff, while hearing about the latest Club news. If you’re visiting us later in the year, stop by our dedicated Owner Check-in. We’ll be announcing the launch of this exclusive offering in the months to come. And, don’t forget to check your email to learn about our latest Club Member Exclusives featuring limited-time resort specials and free gift cards.
On the digital front, we’ll be working on upgrades to our Club Traveler magazine and eClub Travelernewsletter and continue to refine the Club website and HGV mobile app, which provide you with the best value when making a reservation. While there is no fee to book your Home Week reservation, if you prefer a vacation outside your Home Week, booking via the Club website or mobile app will deliver a 30% savings in fees compared to calling the contact center.
Speaking of the website and app, I hope you will take a moment to peruse photos of our newly opened resorts in Barbados, Myrtle Beach and Chicago, or follow updates on our properties currently under construction in Los Cabos, New York City, Maui and Charleston. I am thrilled we are continuing to grow the outstanding list of properties for your enjoyment.
You may also notice some of our fees have increased in 2020. As our cost of doing business continues to rise, you will see changes reflected in certain transaction fees. Please review this year’s Hilton Grand Vacations Club Fee Schedule and our 2020 Club Rules for further details.
At a time when many industries are relying on overseas operations or automated services, we remain committed to providing you with personalized care from our contact center in Orlando, Florida. Our 200+ skilled and trained Club Counselors are ready to assist you six days a week with all your travel needs! If you prefer or need to call us, we offer an interactive voice response system, to expedite loan and maintenance fee payments, and a Club call-back feature, which results in a reduction of hold time during peak call times.
A new year rings in a blank calendar full of days just waiting to be filled with memorable travel. Let’s make 2020 a great one.
Happy Travels!
Stan Soroka