iluvwdw
Guest
Hi all! Question...are we still allowed to have 5 people check into a 1 Bedroom PREMIUM Villa at Harborside? Owner Services told me that as of January 2018 that they are not allowing rollaways at the resort any longer! I called the front desk of Harborside directly and was given conflicting information...the guy who answered the phone said rollaways are still allowed in Premiums and 2 Bedroom Lockoffs ONLY. This has ALWAYS been the case...so I'm confused as to which information is correct!
When I try to book 5 people in a 1 Bedroom Premium on the Atlantis website, I am no longer able to do it. I know that Atlantis inventory is different from Owner inventory, which is why I didn't think anything of it until Owner Services told me that they are discontinuing rollaways in ALL Harborside villas. I asked if 5 people would still be allowed in the Premium, and she said 5 people have NEVER been allowed in a Premium and that maximum occupancy has always been 4. We ALL know that isn't true!
Oh, THIS IS WHAT APPEARS ON THE VISTANA WEBSITE WHEN I CLICK ON THE "IMPORTANT RESORT RESERVATION" LINK IN THE CONFIRMATION.
If you are traveling with children, we are happy to provide you with cribs and highchairs upon request. These items are limited in supply and therefore not guaranteed. Charges may apply. Rollaway beds are limited to one per villa and are available only in the One-Bedroom Premium and Two-Bedroom Lockoff villas. Rollaways may not be requested for the One-Bedroom, Two-Bedroom or Three-Bedroom Lockoff villas.
Effective January 1, 2018, rollaway beds will no longer be offered at Harborside Resort at Atlantis. This service is being discontinued due to space limitations and to ensure the comfort and safety of our Guests. Each villa is equipped with a sleeper sofa that may be utilized for Guests.
To make arrangements, please call Owner Services up to 24 hours in advance of your arrival. External exchange guests should contact the resort directly. The resort will make every effort to fulfill your requests, but requests are subject to availability and therefore not guaranteed.
ANYWAY...if anyone can shed any light on this, it would be much appreciated.
THANK YOU!
When I try to book 5 people in a 1 Bedroom Premium on the Atlantis website, I am no longer able to do it. I know that Atlantis inventory is different from Owner inventory, which is why I didn't think anything of it until Owner Services told me that they are discontinuing rollaways in ALL Harborside villas. I asked if 5 people would still be allowed in the Premium, and she said 5 people have NEVER been allowed in a Premium and that maximum occupancy has always been 4. We ALL know that isn't true!
Oh, THIS IS WHAT APPEARS ON THE VISTANA WEBSITE WHEN I CLICK ON THE "IMPORTANT RESORT RESERVATION" LINK IN THE CONFIRMATION.
If you are traveling with children, we are happy to provide you with cribs and highchairs upon request. These items are limited in supply and therefore not guaranteed. Charges may apply. Rollaway beds are limited to one per villa and are available only in the One-Bedroom Premium and Two-Bedroom Lockoff villas. Rollaways may not be requested for the One-Bedroom, Two-Bedroom or Three-Bedroom Lockoff villas.
Effective January 1, 2018, rollaway beds will no longer be offered at Harborside Resort at Atlantis. This service is being discontinued due to space limitations and to ensure the comfort and safety of our Guests. Each villa is equipped with a sleeper sofa that may be utilized for Guests.
To make arrangements, please call Owner Services up to 24 hours in advance of your arrival. External exchange guests should contact the resort directly. The resort will make every effort to fulfill your requests, but requests are subject to availability and therefore not guaranteed.
ANYWAY...if anyone can shed any light on this, it would be much appreciated.
THANK YOU!
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