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Processing time for enrolling Craigendarroch Lodges weeks into DEX

MewBor said:
I reached out to the DEX EU folks on 10/10, so I’ve been waiting for 3.5 weeks now. From the previous comments, looks like it would be longer and I’ll just have to wait.
Click to expand...
Have you received any emails back from DEX EU? I emailed them on 10/9/25 to enrolled and deposit my new purchase. I received the following email back from DEXEU on 10/15/25:


I'm writing to you regarding the new week that you have purchased. As the start/first use year of this week is in 2026, we don't have the contract details in our Destination Xchange yet I'm afraid. We will have this from the 1st January 2026.

Please could you contact us back and request the deposit of this week again after the 1st January 2026 so we can process this for you?

We are really sorry about this inconvenience.
 
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