• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 29 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered!
  • TUG started 29 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Check out our happy birthday post here: Happy Birthday TUG!
  • check out these member submitted options for a new TUG logo to be offered for members and given away during TUG contests! which one would you wear? TUG new logo poll - please vote
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Come check it out for a chance to win a Free TUG membership (or renewal) just for helping out!

    Read more here
  • TUG has now saved timeshare owners more than $19,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $19 Million dollars
  • Our 2022 Timeshare Survey is now complete and the full results as well as our expert and witty analysis of each question is available here: Here We hope you enjoy reading the results as much as we did!
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! 50,000+ subscribers! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!


  1. R

    Desperate Help With Maintenance Fees and Loan Needed

    First of all, let me start out by stating that I'm an idiot in desperate need of advice. I had a 1 Bedroom Suite that I bought in 2013 that I had paid off, and back in April 2021 was given a 7 day/ 6 night stay at an Orlando resort to listen to their upgrade presentation. Long story-short they...
  2. H

    Selling my Hilton Timeshare Questions

    Greetings everyone and thank you for taking your time to even read this. I've been scouring this site but couldn't find all of the answers to the questions I had so I finally decided to post them and try my luck here. First of all, I want to just get rid of my Hilton Timeshare in its entirety...
  3. S

    Rescind VOI at Westin Los Cabos Resort and Spa - Financing option?

    Hi all, I just bought a VOI at Westin Los Cabos Resort and Spa and immediately realize it is a mistake. Following the rescind instruction posted here and the contract package, I have sent out a rescind letter to Vistana Cancun Lagunamar office (winin 5 business days). Keep my finger crossed...
  4. C

    Rescinding HGVC timeshare; what happens to financing?

    Hi all, As it seems to be common, my wife and I were convinced during a HGVC sales presentation to buy into the Elara resort. The following day I did some better research and stumbled on this site. Following in the guidance of those before me, I am now in the process of rescinding. I'm going to...
  5. L

    Diamond Resortz asking for voided check

    Hello everyone! I used to be with Monarch Grand Resorts but it went bankrupt and got bought out by Diamond Resorts. I recently used my points to go to Cabo and loved my resort (Cabo Azul). While there, I went to a workshop where I agreed to take another loan to officially transition over to...
  6. E

    How do I print a loan statement?

    I see my loan balance information on the website under Your Loan Information/Loan Summary, but how do I print it out as a statement?