Sept 2025 - it’s been about 2 years and my HGVC timeshare is now cancelled!! So thankful!
By early 2024 HGVC did ding my credit report and reported it as an outstanding loan with 6 months of late payments. This stayed on my credit for about another 6 months then fell off one day from Transunion, Experian, and Equifax. I did not dispute it off my credit, it just disappeared from my accounts.
I did receive maybe 5 email communications directly from Portfolio Services, countless letters in the mail (maybe 10-12), lots of phone calls and voicemails to the point that I subscribed to a robocall blocker app, and finally around last year there were 1-2 letters from a lawyer that I did not collect from the post office. The lawyer’s letters were not intentionally left at the post office. I happened to be traveling for work when both arrived, both were sent via USPS Signature Confirmation but I was not home nor expecting anything. Finally a regular letter (sent regular 1st class, no signature for release) came from the same law firm earlier this year (maybe March 2025) that stated that my HGVC unit along with a list of other units, was going up for sale soon and pending sale, I would be informed of next steps. Late August 2025 they sent this letter confirming cancellation (see pic).
I did try calling to request for a deed back in lieu of foreclosure but they instead sent me a doc that outlined payments options. I did write back, sent 2 letters and sent them via USPS w/a signature required both times. The first letter included clippings of my partner’s passing from local police, newspaper articles, and a copy of the death certificate. The second letter requested an update in 90 days since the first letter was not confirmed as received or reviewed. HGVC never wrote back to either letter.
No, I did not have to declare bankruptcy. I still live in the home I own. My credit did take a hit and went down 100 points temporarily but overall no big deal to me. The letter also states that my Hilton points may be affected but again not a big deal if anything does happen.
Happy to answer any questions but if you’ve read through my posts, my circumstance is a bit unique compared to some others I’ve seen on here prior.
Lastly thank you to everyone on here that replied and the other threads that emphasized writing to them over calling. Calling literally gets you nowhere but redirects and voicemail boxes. They are in the business of selling, not customer care.
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