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Marriott Vacation Club Just Laid Off The Majority of Their Finance & Tax Departments, Outsourced Overseas

WBP

WBP

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Can anyone confirm the authenticity of this, from a social media source that I am not familiar with:

Marriott Vacation Club Just Laid Off The Majority of Their Finance & Tax Departments, Outsourced Overseas​


Marriott Vacation Club (VAC) just eliminated the majority of their Finance & Accounting and Tax teams, notifying long-term employees via a group video call. They were given just 24 hours to accept a transfer or be terminated with no severance.

These roles are being outsourced to a firm in India.

Nearly all affected associates were women, many with 15–25 years of loyal service.

About a month before this, associates were forced to sign arbitration agreements, stripping them of their right to sue or join class actions, even for illegal practices.

To owners and potential owners: Your annual fees and purchases are no longer supporting workers in your country, they’re going directly to foreign outsourcing firm.

What happened here should alarm anyone who values financial transparency, internal controls, or just basic decency.
 
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TolmiePeak said:
I'm surprised they didn't just replace the people with AI.
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Coming soon enough after some geniuses upstairs get tired of the subpar Indian support...
 
VacationForever said:
It is just business. It happened at many mega corps, including the one which I worked for 30 years ago. There is nothing in the news to say that the job loss is due to outsourcing to India.

Here is the news https://www.businessobserverfl.com/news/2025/aug/14/marriott-vacations-cut-jobs-lakeland/
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From the article:

>>... “As a result, MVW will be transitioning certain responsibilities to two third-party vendors, HCLTech (HCL) and International Business Machines Corporation (IBM), effective August 18, 2025,” the letter says.

According to the letter, HCL and IBM will make “comparable” offers of employment to all displaced Marriott employees. Those affected will have the opportunity to start working immediately with no gap in employment. ...<<

Both HCL and IBM have offices/employees in India so it wouldn't come as a surprise if the work is being outsourced there - that's just the way of the world these days. But it'll be interesting to learn what "opportunities" the laid-off employees will have with these companies because generally, Americans are usually not relocated to call centers, etc in India due to the difference in earnings between Americans and Indians.
 
WBP said:
Can anyone confirm the authenticity of this, from a social media source that I am not familiar with:

Marriott Vacation Club Just Laid Off The Majority of Their Finance & Tax Departments, Outsourced Overseas​


Marriott Vacation Club (VAC) just eliminated the majority of their Finance & Accounting and Tax teams, notifying long-term employees via a group video call. They were given just 24 hours to accept a transfer or be terminated with no severance.

These roles are being outsourced to a firm in India.

Nearly all affected associates were women, many with 15–25 years of loyal service.

About a month before this, associates were forced to sign arbitration agreements, stripping them of their right to sue or join class actions, even for illegal practices.

To owners and potential owners: Your annual fees and purchases are no longer supporting workers in your country, they’re going directly to foreign outsourcing firm.

What happened here should alarm anyone who values financial transparency, internal controls, or just basic decency.
Click to expand...
Maybe they're cutting expenses to avoid payroll/benefits cost increases in order to offset their effort to keep MFs "flattish."
 
SueDonJ said:
From the article:

>>... “As a result, MVW will be transitioning certain responsibilities to two third-party vendors, HCLTech (HCL) and International Business Machines Corporation (IBM), effective August 18, 2025,” the letter says.

According to the letter, HCL and IBM will make “comparable” offers of employment to all displaced Marriott employees. Those affected will have the opportunity to start working immediately with no gap in employment. ...<<

Both HCL and IBM have offices/employees in India so it wouldn't come as a surprise if the work is being outsourced there - that's just the way of the world these days. But it'll be interesting to learn what "opportunities" the laid-off employees will have with these companies because generally, Americans are usually not relocated to call centers, etc in India due to the difference in earnings between Americans and Indians.
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“The affective workers will have the opportunity to start working immediately with no gap in employment. “

But, I feel with a lower salary and maybe with no benefits. Employees benefits are very costly to employers. IMHO.

Please read the first OP, thread very carefully. Especially the fourth sentence.

Marriott’s did meet the federal WARN Act Notice.
 
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pedro47 said:
“The affective workers will have the opportunity to start working immediately with no gap in employment. “

But, I feel with a lower salary and maybe with no benefits. Employees benefits are very costly to employers. IMHO.

Please read the first OP, thread very carefully. Especially the fourth sentence.

Marriott’s did meet the federal WARN Act Notice.
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The OP made a point of asking if anyone can confirm the info s/he learned, "... from a social media source that I am not familiar with ..." The second post in the thread contains an actual news blurb from a reputable, known source, and it doesn't confirm much of the info that the OP shared or any details about what employment possibilities or compensation will be made available to the affected employees. In fact it's not at all an opinion piece that supports or denigrates MVW for whatever is taking place with these employees. Maybe real news that does put Marriott in a bad light will come to the surface, and when it does then we can all celebrate yet another opportunity to denigrate the company with which we've all chosen to do business.
 
Companies don't offshore work as much as they used to, at least not directly. They contract with vendors that utilize offshore labor instead. So the net effect is still the same.
 
WorldT said:
Got it. So it was longer than the 24 hrs stated in the first post.
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There is a difference between requirements for a WARN notice and actual notice to employees. Employees who follow WARN notices may have a heads up that their job may be on the line.
 
BrownThunder said:
View attachment 115116
Don't worry, they'll still go up.
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Well, so far on the Vistana side, which is now fully owned/controlled by MVC, the points products MFs for 2026 are indeed minimal increases. The Westin Flex MFs had zero increase and the Sheraton Flex was about a penny per point, less than a 1% increase. Since they are based on projected MFs for the underlying resorts, I would expect that most of the resort MFS once they come out will also be minimal this time around. That's not to say they won't be crazy again in future years, or be more than 1% for a couple of individual resorts, but so far for 2026 it's looking promising.
 
sponger76 said:
Well, so far on the Vistana side, which is now fully owned/controlled by MVC, the points products MFs for 2026 are indeed minimal increases. The Westin Flex MFs had zero increase and the Sheraton Flex was about a penny per point, less than a 1% increase. Since they are based on projected MFs for the underlying resorts, I would expect that most of the resort MFS once they come out will also be minimal this time around. That's not to say they won't be crazy again in future years, or be more than 1% for a couple of individual resorts, but so far for 2026 it's looking promising.
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That would be great if true. I know they absolutely exploded during COVID, so if they can keep them under control, then that's great as I'm sure this was the main complaint of many owners.
 
dioxide45 said:
Companies don't offshore work as much as they used to, at least not directly. They contract with vendors that utilize offshore labor instead. So the net effect is still the same.
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Delta Airlines relegated their reservations and other telephone functions (e.g, baggage services) to India, years ago, and discovered that it was a formidable mistake, that took them years to recover from.

We will never purchase another Microsoft product, after, recently, dealing with their abominable Technical Support, in India.
 
WBP said:
About a month before this, associates were forced to sign arbitration agreements, stripping them of their right to sue or join class actions, even for illegal practices.
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Not sure about Florida, but my experience has it that forcing a current employee into a legal agreement as a condition of continued employment does not hold up in court.
 
MikeM132 said:
Not sure about Florida, but my experience has it that forcing a current employee into a legal agreement as a condition of continued employment does not hold up in court.
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You all need to stop the speculation. OP clearly stated that he read it from social media, which may have nothing to do with reality.
 
VacationForever said:
You all need to stop the speculation. OP clearly stated that he read it from social media, which may have nothing to do with reality.
Click to expand...

I (the original poster) put no credence in social media, and rarely look at it. Hence, my disclaimer about the source.

There was a link posted in a subsequent post, to what looks like credible news, minus the mud-slinging from social media.
www.businessobserverfl.com

Marriott Vacations Worldwide to cut 136 jobs in Lakeland | Business Observer

Marriott Vacations Worldwide Corp. is laying off 136 employees from its Lakeland office, blaming the cuts on a new operating model
www.businessobserverfl.com www.businessobserverfl.com
 
VacationForever said:
That is real but accusing MVC of illegal practice has no basis.
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True. It just smells bad. The worst was Disney IT laying off staff and replacing them with a consulting firm staffed with H1-B visa workers. Then Disney asked their IT workers to train the people replacing them.
 
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