• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

new owner portal info!

TUGBrian

Administrator
Joined
Mar 24, 2006
Messages
24,645
Reaction score
11,002
Location
Florida
saw this posted and it appears the existing portal will go away next month. based on feedback ive seen, they still have a few bugs to work out before then!

1752605328136.jpeg
 
They have posted similar before and then backed off because the new portal is not working properly. A lot of availability does not show up correctly.
 
Calendar view searching would be great!
 
I do like the calendar view. It does make finding something that works easier. But that assumes that all inventory is showing up properly.
 
I registered for the new portal, and it noticeably doesn't show the future years points balances correctly, only shows the amount you're eligible to borrow. I have some global choice points in 2026, and it let me use them to book but didn't show the balance anywhere.
 
appears the old site/portal went offline today and only the new system is available....

how is it going on a level from 10 to.... wyndham I.T.?
 
It is pretty rough. I would say that the fact that they did not have certain core pieces of functionality operational before sunsetting the old site is beyond frustrating.
 
Here is a good example of the experience their availability search is supposed to show only available days and then they show this. These are dates that should have availability appearing.

IMG_1080.png

IMG_1079.png
 
The new website still doesn't have a way to book the MaxTime deals. Now, the only option is to call the HICV phone number. Why would they take away a booking method?!
 
There is no way to book bonus time online using the new portal.
 
Top