I am fighting with B of A and just about ready to pull my money back out of Merrill and kiss them goodbye forever. Despite having a significant net worth with lots of liquidity, zero unsecured debt (and minimal secured debt), and a perfect credit history with an 825ish credit score, they have not yet approved my credit card application and are now asking for my tax returns, which I’m not going to provide for a credit card application, it’s ridiculous and insulting. So all this work may have b even a bit waste of time.
They are confirming the opinion I had of them before I started any of this.
OMG, sorry, you are going through this :-(
Agree, I would NOT give my tax return to anyone to verify my identity.
Having said that, even Chase, with whom I am a private client, asked me to upload my drivers license, to verify my identity (as I applied directly for the Marriott boundless, without going through my CPC banker)
Barclays is terrible ('mail us copy of SS card, driver license & utility bill' etc).
If somehow their compliance/fraud alert goes off, for any reason, all the big banks do ask you to do the verification; everyone does their different way...
Agree, if bad experience in the past & now with BoA, pls stay away.
Sorry, as I think you may have considered the BoA PRE based on a post from me re them giving the PP restaurant benefit (+ frustrations with coupon book AmEx Platinum & CSR) :-(...
Thx for sharing your terrible experience, so others may know different experiences & decide accordingly.
Hope BoA & Citi improve their customer experience significantly, so we have good alternatives for CSR & AmEx Platinum.
Until then, our precious time & safety are worth the modest AF for the premium cards like CSR/Amex Platinum etc
TY!