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Destination Escapes

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petewong55

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Changes is a mixture of good and bad.
Good- they added Sheraton and Westin resorts.
Bad- no individual dates listed as in the past, now you have to call to see if your dates are available.

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Last edited by a moderator:
I agree, I don't like not being able to see the actual dates that are available. What's the objective for this? Seems like it will just tie up the phone lines to find out what is available.
 
I haven't looked, but do the dates still show for the Marriott Vacation Club properties?

Edit: Okay I looked. No dates for any property. I suspect they were having a hard time keeping these pages updated with all the available dates and many were calling only to be made when a listed date wasn't actually available. They really need to build this functionality into the booking system to where you can just book these through the reservation tool. They have this functionality on Vistana.com, but I haven't seen a VSN Escape (using StarOptions) over there in a while.
 
The dates were always subject to availability and they probably found too many people were calling and getting cross when the dates they wanted weren't actually available.
At least now when you call you know you are looking at your dates possibly not being available, as opposed to being disappointed when they really aren't.
 
This is only going to generate more calls.
I rather work from a list that is updated daily or every other day vs being on long call hold times or having to make multiple online reservation attempts to determine which dates are actually discounted.
 
Last edited:
I wonder if you can verify availability via chat?
 
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