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How do you view midweek cleaning for MVC resorts

How do you view midweek cleaning for MVC resorts

  • A full cleaning once a week is standard

  • A midweek cleaning is a condition of a good resort.

  • A midweek cleaning is not generally necessary but there are exceptions such as units without W/D

  • A midweek cleaning is not necessary but I would like to see towel exchange options.


Results are only viewable after voting.

Dean

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My vote is on a case by case basis such as no W/D in units and I think a towel exchange is reasonable.
 

mjm1

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We usually decline a mid-week cleaning if it’s offered as we keep our unit pretty clean throughout our stay. However, we do like the option of exchanging towels if we want to, which we can do directly with the housekeepers.
 

vacationtime1

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Our mid-week tidy at WKORV earlier this month consisted of only fresh towels, trash removal, and making the bed. It took the housekeeper less than ten minutes. The refresh was nice. I wouldn't have wanted my old, wet towels to sit in the jacuzzi tub for a whole week.

I don't think this level refresh is a very high bar, and a "good" resort should be able to meet or exceed it.
 

daviator

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The poll isn't clear and suggests that people might expect a full cleaning at mid-week. I don't think that's anyone's expectation. The midweek service, where provided, is typically what they call a "tidy" and is usually close to what @vacationtime1 described above.

I, for one, very much appreciate the mid-week tidy and think it should be provided everywhere. Those who don't want it can always leave their Do Not Disturb sign up.

At the Westin properties, they have a very complicated bed linen arrangement with many different layers. We make the bed every day, but after three or four nights, it's often pretty messed up and I usually give up on trying to figure out what's supposed to be folded over what, etc. So in addition to the obvious trash removal and towel changes, I appreciate the bed making which resets the bed to its correct state, which we can usually maintain for the remainder of the week.
 

dioxide45

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I, for one, very much appreciate the mid-week tidy and think it should be provided everywhere. Those who don't want it can always leave their Do Not Disturb sign up.
Why can't those that want it pay for the additional service? It can go both ways, can't it?
At the Westin properties, they have a very complicated bed linen arrangement with many different layers. We make the bed every day, but after three or four nights, it's often pretty messed up and I usually give up on trying to figure out what's supposed to be folded over what, etc. So in addition to the obvious trash removal and towel changes, I appreciate the bed making which resets the bed to its correct state, which we can usually maintain for the remainder of the week.
As for the bed situation at Westin resorts, they need to do better. Flat sheets suck. Flat sheets layered with blankets and other flat sheets is bad. We need a single fitted sheet over the mattress with a flat sheet on top and then a duvet with duvet cover. In fact, if you buy the Heavenly Bed linens online to use at home, that is basically what you get. Not that snarly mess of stuff they put on the beds in the timeshare units.
 

jmhpsu93

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My vote is on a case by case basis such as no W/D in units and I think a towel exchange is reasonable.
I concur...towel exchange is very reasonable, especially where you don't have the W/Ds.

Now if they would just give us some spray cleaner we could keep our own kitchen clean.
 

Dean

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I'm going to bump this up. So far the overwhelming response is that a routine midweek cleaning is not necessary but that there are exceptions based on specific resort situations and many would like to see a towel exchange. The reality is that participating in timeshares requires a certain amount of compromise and giving up certain amenities/options. I do find it interesting when I stay at a Bluegreen or Wyndham resorts and I can pretty much get anything I want delivered to the room or picked up at the front desk compared to the recent HHI fiasco with draconian limitations.
 

bazzap

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I'm going to bump this up. So far the overwhelming response is that a routine midweek cleaning is not necessary but that there are exceptions based on specific resort situations and many would like to see a towel exchange. The reality is that participating in timeshares requires a certain amount of compromise and giving up certain amenities/options. I do find it interesting when I stay at a Bluegreen or Wyndham resorts and I can pretty much get anything I want delivered to the room or picked up at the front desk compared to the recent HHI fiasco with draconian limitations.
Personally I would rather forego the daily tidy in our European MVC resorts, as it is so minimal anyway but could still save money, and I have raised this with the management team there.
Seemingly though a significant number of other owners were near apoplectic at the idea of losing this, let alone the mid week clean.
So I suspect that a survey of European MVC resort owners would yield a very different result?
 

Dean

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Personally I would rather forego the daily tidy in our European MVC resorts, as it is so minimal anyway but could still save money, and I have raised this with the management team there.
Seemingly though a significant number of other owners were near apoplectic at the idea of losing this, let alone the mid week clean.
So I suspect that a survey of European MVC resort owners would yield a very different result?
Possibly, it seems it's more cultural there as it is in MX. I wonder though if done with numbers to define the savings if that would late the results.
 

dougp26364

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I do not like nor want anyone entering my room from the resort. At resorts where there is a mid week tidy, I leave the do not disturb sign on the door and notify housekeeping we do not wish to be disturbed
 

CalGalTraveler

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Our mid-week tidy at WKORV earlier this month consisted of only fresh towels, trash removal, and making the bed. It took the housekeeper less than ten minutes. The refresh was nice. I wouldn't have wanted my old, wet towels to sit in the jacuzzi tub for a whole week.

I don't think this level refresh is a very high bar, and a "good" resort should be able to meet or exceed it.
This. If there is more than 2 in a room, or the room is by the beach where sand tracks in, this is a must. Also when cooking in the room.

MVC race to the bottom. I do not know what the high MFs are for if they cannot offer tidies to "save money." Kill the activities (which we never use) and keep tidies.
 
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Dean

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I do not like nor want anyone entering my room from the resort. At resorts where there is a mid week tidy, I leave the do not disturb sign on the door and notify housekeeping we do not wish to be disturbed
This is generally us as well but that's not the reason for my opinion, I just don't see it necessary except for the situations I referenced earlier or maybe a one off such as illness. If one has a W/D just wash the towels. I also avoid valet parking and bell services whenever possible.
 

wuv pooh

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Once per week for me. Never had any issue getting what I wanted delivered by the front desk or taken from the housekeeping cart so never had any issues and would rather the housekeepers focus on getting people into their rooms earlier.
 

1Kflyerguy

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I like the mid-week tidy or cleaning if they offer it. Of course, I also like the daily housekeeping at hotels that are available. But it's not a big concern if it's not provided.
 

dioxide45

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Once per week for me. Never had any issue getting what I wanted delivered by the front desk or taken from the housekeeping cart so never had any issues and would rather the housekeepers focus on getting people into their rooms earlier.
I suspect the days they schedule these mid-week tidies are slow days for housekeeping anyway. Even with points based reservations I would expect the bulk of checkins to still be Friday, Saturday and Sunday. So they needed something for staff to do on those slower mid weeks, thus the mid-week tidy. I doubt this has much impact on full turnover cleanings.
 

vail

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If Marriott keeps eliminating services and therefore costs, they do not reduce maintenance fees. They just find other ways to increase their fees.
Instead of trying to race to the bottom, we should expect higher quality furnishings, service etc. and perhaps they will have to figure a way to make it work?

Marriott cannot have too many disgruntled owners.
The system will collapse.
But the race to the bottom continues and it will not be long before I discontinue using the weeks, as the units are far from what they used to be.
 
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