• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Issues with website

Ianneyan

TUG Member
Joined
Apr 5, 2012
Messages
257
Reaction score
52
Points
239
Location
Beautiful San Diego!
Resorts Owned
HGVC and Vistana
Anyone else experiencing serious delays with getting logged onto the website and/or delays once logged on? I have been trying to log in for over the last hour, and it just keeps on spinning - no luck so far. Over the last few days, I have been walking a reservation, and once logged on it has been taking forever for the page to load when I click “change reseravation”. Just wanted to see if it was an issue on my end or is this an issue with the site.
 

Panina

TUG Review Crew: Elite
TUG Member
Joined
Jul 13, 2015
Messages
6,781
Reaction score
9,969
Points
499
Location
Florida
Resorts Owned
Hgvc Anderson, Blue Ride Village Resort
Anyone else experiencing serious delays with getting logged onto the website and/or delays once logged on? I have been trying to log in for over the last hour, and it just keeps on spinning - no luck so far. Over the last few days, I have been walking a reservation, and once logged on it has been taking forever for the page to load when I click “change reseravation”. Just wanted to see if it was an issue on my end or is this an issue with the site.
I can’t get on for the last few hours and over the last few days experienced snail paced movement.
 

frank808

TUG Member
Joined
Jan 6, 2010
Messages
4,194
Reaction score
2,351
Points
448
Location
Marriott Ko Olina Beach Club
Resorts Owned
Disney Vacation Club (Aulani,SSR,VGC,VGF) Hilton Grand Vacation Club(Bay Club, Kohala Suites, The District) Marriott Vacation Club (Aruba Surf Club, Grand Residence, Grand Chateau, Grand Vista,Harbour Lake, KoOlina,Willow Ridge & DC points)
Cant even log in. Used firefox, edge and chrome with no luck.

Sent from my SM-T217S using Tapatalk
 

Cyberc

TUG Member
Joined
Jul 16, 2014
Messages
2,094
Reaction score
643
Points
223
Location
Denmark
Text on the club page

System Advisory
Our website and mobile app are currently unavailable. We apologize for any inconvenience this may cause and thank you for understanding.
 

Cyberc

TUG Member
Joined
Jul 16, 2014
Messages
2,094
Reaction score
643
Points
223
Location
Denmark
Site is up and running again without any sluggishness.
 

DannyTS

TUG Member
Joined
Mar 24, 2018
Messages
5,753
Reaction score
3,076
Points
348
duplicate
 

DannyTS

TUG Member
Joined
Mar 24, 2018
Messages
5,753
Reaction score
3,076
Points
348
It is back to normal now. I hope HGVC will fix these issues permanently. Hospitality starts with the online experience. It is not normal to waste hours on the computer in order to log in your account for a reservation.
 
Top