Good evening TUG!
Ok so here's the low-down. My girlfriend and I visited the Welk Resort in Escondido, California on Sunday October 13th, 2012. I know there have been previous threads and posts regarding the Welk Resort in San Diego, but most of them are dated at least 6 months back and up to 15 years. I am writing this because of what we went through this Sunday, and how amazing TUG has been in helping us solve our distraught with our recent purchase.
First things first, let me provide you with my recent view on Yelp so you can read about our experience:
"2 bedroom, 2 week "current" rate $62,000. Sure they included "2 bonus weeks" through Interval International. They had a "resale" special for "an unheard of" price of $47,000. They extended their 90-minute" sales presentation to 6 hours. There was no reception to call anyone or do ANY research! I got sucked in on a 15-year $47,000 loan at 15%. That's $108,000 over the life of the loan. Laugh at me although I am not a comedian- but I let these guys manipulate me, my girlfriend, my bank account, and $106,000 I haven't even made yet!
So I researched when I got home and found the same resell for $4,000.......my girlfriend and I got SCREWED. As a marketing guy myself, beware of the gifts they offer to lure you in to their "San Diego" resort. It's more like a Lake Elsinore La Quinta lol. Don't be fooled by the model rooms. Of course they're nice. We spent $250 for the weekend to stay at a nearby hotel, gas from Ventura and back, and meals for the weekend, all so we could get $200 of "gifts". BEWARE THESE SALESPEOPLE ARE THE BEST IN THE WORLD. From subtly persuading you to choose a specific package, throwing in "bonus vacations," catering the price based on your combined incomes (they pre-qualify you by asking you to meet their "requirements" for their nice "free" gifts). They'll cater their presentation to ANY and ALL information you give them so it seems "perfect" for you! And regarding your "unlimited bonus weeks" they offer through Interval International. A membership to II is $150 a year. You have access as a member to all of their deals aka Welk's "unlimited bonuses." So what am I paying $47,000 principle + $61,000 interest to for the next 15 years? 90% of it goes to staff, salesmen, and the Welk family. The salesperson even mentioned how "down to earth" the CEO Mr. Welk was. I'd be "down to earth" too if I were raping couples of their futures for millions of dollars.
Thank God for the 5-day rescission policy of California! And if Yelp represents "less than 0.01%" of reviewers, check out TUG. Timeshare User Groups. It's like flyertalk but for TimeShare holders. 100% of them complain about this Welk Resort's persuasive sales techniques, their ridiculously over-priced offers (TUG was even calling $5,000 to $12,000 overpriced! How about $47,000!!!!???), and the reality of which your "vacation ownership" offers.
I felt really uneasy when I left, trying to justify how spending $108,000 over the next 15 years was a "wise" investment. Oh and an important note a friend of mine pointed out: when you hear the champagne bottles popping throughout your 6 hour sales meeting (which supposedly establishes when someone has "taken the first step toward living their dreams", notice you don't actually see WHO they're celebrating for? It's a sale gimmick! Making you perceive that "well if others are doing it then it MUST be a good idea!" Your best bet? Tell them that you're there for the free gift and explain to them that "no thank you. I am not interested" when they pull out the paperwork. Stand your ground or else you'll waste time and money rescinding your contract and mailing all of their goodies back to them. And remember- 5 day rescission policy in CA. Send your letter (look on TUG on how to draft a rescission letter) ASAP. Don't let these guys steal your fortunes over the next 15 years!
Finally, if you haven't gone yet, listen for their question "how much do you think this would all be worth?" My dumbass threw out $100,000 and of course she said "omg you'll love the price!" I wonder if I said "$10,000" she'd offer me the same package at $4,700 lol. Although I'm disappointed in myself for falling for their techniques, I also learned about how to take someone for $100,000. As a marketing salesman that's not something I succumb myself to everyday."
So yes, my girlfriend and I paid $108,000 for a nice lesson. I took a crash course in sales and marketing from some of the best salespeople in the world. Fortunately, and THANK YOU TUG for being here as the "Flyertalk" for Timeshare owners, I have just finished writing my letter of rescission. Here is the Letter of Rescission that we wrote to the Welk Resort in Escondido (San Diego), California.
(In Header) Reference: Contract P-XXXXXX (enter 6 digit contract number beginning with P) Intent to Cancel October 16, 2012 (Enter today's date. Ensure that it is the day you plan to drop the letter in the mail).
"Welk Resort Group
8860 Lawrence Welk Drive
Escondido, California 92026
Attn: Preview Center
To Whom It May Concern:
Regarding contract P-152413 for purchase of a Welk Resorts Platinum Program (reference Platinum Ownership Number: XxXxXxX) at Welk Resort in Escondido, California 92026. We, Full Name with middle initial / name (however it's listed in the contract) and Full Name #2 with middle initial / name (however it's listed in the contract), are exercising our legal right to cancel this contract effective Tuesday, October 16th, 2012. We expect a full refund of our deposit of $XXXX.00 onto the VISA credit card belonging to Cardholder Name ending in XXXX. Furthermore, we expect the cancellation of automatic payments from the VISA credit card belonging to Cardholder Name ending in XXXX. Do not make any additional charges to either credit card. We are terminating this contract within our seven-day rescission period (from the day that the contract was signed on October 14, 2012) permitted to us by the State of California [California Business and Professions Code Section 11238]."
Please confirm our legal rescission in writing.
Sincerely,
(Room for Signature)
Name of First Signer
Address as stated on the contract itself
Phone number as listed on the contract
(Room for Signature)
Name of Second Signer
Address as stated on the contract itself
Phone number as listed on the contract
I made our names and addresses and phone in 2 columns so it would all fit on one page. I also made the margins wider to accomodate for the 18-point font (so it's big and clear for them to read). The header is in 12-point font.
FINALLY, my girlfriend and I have signed it, photocopied it, and kept the original signed copy on file. We will include the photocopy along with the first page of the contract (ours had 9 pages numbered on the bottom right 1 of 9). We will mail it via USPS Certified Priority with return receipt request to confirm the termination process is complete.
The reason why I am posting this is because between March / June (the last Welk-related post I have read) of 2012 and now, there is sure to be changes in pricing, etc. I will admit, we got TAKEN like Liam Neelson's daughter. It would NOT have been pretty if I didn't jump onto Google and search Welk Resort Rescind, Rescinding, Rescission, Rescission Process, Cancellation, Cancel Contract, Back out, Terminate, Termination letter. As you can see I am intentionally including all search words I used so others can easily find this thread. I hope those more experienced TUG members can leave their two cents. Out of my 16 years of Googling and forum reading, this is the VERY FIRST forum / discussion group I have ever joined! I can see by the emoticons to my right that not much has changed since these first came out haha
Anyway, THANK YOU THANK YOU THANK YOU Timeshare User Groups for helping us thoroughly understand what we had committed ourselves to, in a quick enough time to take the right steps. Also, if anyone can add any suggestions or corrections please feel free to do so. I know my rescission letter is longer than most, but I wanted to ensure that they got the message LOUD and CLEAR
Now that I know a plethora more about timeshares, reselling, why NOT to buy from developers, and how to travel and lodge affordably, I will DEFINITELY be returning to participate in everything TUG has to offer. TUG saved us $108,000 over 15 years. If I can save someone else any $$$ from getting ripped off / rip off / rip-off / scam / scammed by Welk Resort then I will be very happy and my experience will not pass in vain. I have seen others who have promised to follow up on their rescission process after their thread was created, but have not seen any successful conclusions. So as soon as I receive confirmation of my rescission I will come back here and reply to let everyone know how it went! Thank you so much TUG you are all amazing!