@TUGBrian The page is basically an inquiry form where you enter your property information and why you want to relinquish (e.g. life circumstance, disatisfaction with ownership etc). It is then submitted, they review and get back to you.
I know of several preferred HGVC brokers who get their properties from HGVC relinquishments.
Judi Koz
Carl Thoms
It sounds like Diane Nadeau and a few other brokers get listings from HGVC too.
This brokered model is a very different business model than pre-Diamond when they didn't have so much DRI backlog. I had an offer from HGVC to buy back my W57 when I was considering selling it. It was a decent cash offer considering resale prices but still a fraction of retail.
IMHO...So far I am not sure what DRI has brought HGVC other than a bunch of inventory backlog, and maintenance problems. More locations sure (some very nice e.g. Kauai), but access is vaporware to all but the newest owners in sales meetings. It also is questionable whether there is any more headroom to upsell/cross-sell existing DRI owners because the MF have been high relative to the quality and industry.