[ 2019 ] Resale wait times?

[VAlegacy]

Wyndham received ownership change October 14th. Transferred today.
14 weeks 4 days.

 

[Rolltydr]

Wyndham received ownership change October 14th. Transferred today.
14 weeks 4 days.

Congrats!

I just got off the phone with Title Services. They tried to process the credit card payment yesterday and it was rejected because the one I gave them in October was no longer valid due to credit card fraud. She processed the payment this morning and I asked her how much longer it would take to complete the transfer. She would only say it shouldn’t be much longer now. Getting to her is the longest part and she had reviewed everything so all that is left is transferring the contract into my name and account. Today is 13 weeks 4 days for mine.


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[Richelle]

So I decided to call Wyndham again, to see if I would get a different answer. It somehow magically went from “We just received the paperwork” to “it’s in the final stages and should happen any day now” in six days. it’s either a small miracle or someone didn’t know what they were talking about, the last time I called.

 

[Rolltydr]

[QUOTE="Richelle, post: 2385289, member: 84280"...it’s either a small miracle or someone didn’t know what they were talking about the last time I called. [/QUOTE]

Or both!


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[Rolltydr]

Finally! One of the 2 resale contracts was finally transferred and is in my account this morning. I have an email into the Closer (that is actually her job title) I spoke to last week. She was ooo yesterday but returning today so maybe I’ll hear from her.

14 weeks and 4 days for this one to transfer after Wyndham received the paperwork.

Now we have to decide where we want to go!


Harry

 

[bendadin]

Purchased October 8
Recorded and received by Wyndham November 8
In account February 1, although missing 5 of my owners.

 

[Richelle]

The final one hit by account after 17 weeks and four days. That’s the good news. The bad news is, they screwed it up. The previous owners names are on it . Also, they have my middle initial as J, which it’s not. I’m so done with this. Guess I’m making a call on Monday.

 

[CCdad]

It’s the nature of the beast.

I experienced the exact same issue about a year ago, plus it took awhile to unwind a bonus point contract tied to the one I bought.

At one point there were several variations of one or more owners on the account too. Sometimes if there’s a Hawaii deeded added, they’d add a new owner on the account with their full middle name.


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[dgalati]

The final one hit by account after 17 weeks and four days. That’s the good news. The bad news is, they screwed it up. The previous owners names are on it . Also, they have my middle initial as J, which it’s not. I’m so done with this. Guess I’m making a call on Monday.

Give it a few days. Sometimes there is a delay in all info posting correctly. This has happened to me in the past few times. Check if your contact info ( email and phone#) is correct also. I have had mine changed to the sellers or buyers on occasion. Ussually its just a phone call to Owner care to fix the problem.

 

[Rolltydr]

This is probably a stupid question, but then again ,it is Wyndham. A contract has been transferred into my name and the points have been deposited into my account. However, Financial & Title Services states that I will be informed when the transfer is complete. Is it okay to make reservations using those points prior to receiving official notification from Wyndham or will I be taking a risk by doing so? I don’t know what the risk would be but just wanted to ask as there are a couple of reservations I would like to make and who knows when I will receive notice from Wyndham, if ever.


Harry

 

[Jan M.]

This is probably a stupid question, but then again ,it is Wyndham. A contract has been transferred into my name and the points have been deposited into my account. However, Financial & Title Services states that I will be informed when the transfer is complete. Is it okay to make reservations using those points prior to receiving official notification from Wyndham or will I be taking a risk by doing so? I don’t know what the risk would be but just wanted to ask as there are a couple of reservations I would like to make and who knows when I will receive notice from Wyndham, if ever.


Harry

If the contract and points from it are showing in your account you are good to go. No risk. You might eventually or might not get a letter from Wyndham.

 

[Rolltydr]

If the contract and points from it are showing in your account you are good to go. No risk. You might eventually or might not get a letter from Wyndham.

Thanks, Jan. That’s kind of what I was thinking.

 

[Richelle]

Give it a few days. Sometimes there is a delay in all info posting correctly. This has happened to me in the past few times. Check if your contact info ( email and phone#) is correct also. I have had mine changed to the sellers or buyers on occasion. Ussually its just a phone call to Owner care to fix the problem.

I did check the contact info and all was in order. I’ll wait a few days. Thanks.

 

[Rolltydr]

I did check the contact info and all was in order. I’ll wait a few days. Thanks.

My other contract is finally in my account this morning, 16 weeks and 2 days after being received by Wyndham. Also, 12 days after the first contract which they received on the same day, Oct 21.

@Richelle, did you get yours corrected yet?

 

[bobinmich]

yes, they CERTAINLY have been slower than molasses lately!

 

[drepublic]

I moved on two small Ebay Bonnet Creek contracts in October 2019. One of them just showed up in the contracts section on my website and Wyndham was so kind as to shift the Use Year to the Start of the year versus October (which I like as Columbus day Weekend, Thanksgiving, and Christmas are solid travel times for us). I talked with titles a few weeks ago and they were working on both of these contracts so I imagine the other one will show up soon as well.

I got into trouble last time I purchased resale using points before they were aligned to the use year. If I call Wyndham can I have my use year re-aligned back to October?

 

[Richelle]

My other contract is finally in my account this morning, 16 weeks and 2 days after being received by Wyndham. Also, 12 days after the first contract which they received on the same day, Oct 21.

@Richelle, did you get yours corrected yet?

No, but I didn't call it in until last week. I am going to give them until Thursday before I check the status. They said it could take a couple of weeks.

 

[Richelle]

I moved on two small Ebay Bonnet Creek contracts in October 2019. One of them just showed up in the contracts section on my website and Wyndham was so kind as to shift the Use Year to the Start of the year versus October (which I like as Columbus day Weekend, Thanksgiving, and Christmas are solid travel times for us). I talked with titles a few weeks ago and they were working on both of these contracts so I imagine the other one will show up soon as well.

I got into trouble last time I purchased resale using points before they were aligned to the use year. If I call Wyndham can I have my use year re-aligned back to October?

Unlikely but you could always ask. They adjust the use year, to the use year of your other contracts. Not 100% sure on what they do, if you already have multiple contracts with different use years. I assume they would go with what your last one was, or default to January 1 - Dec 31st use year.

 

[drepublic]

Unlikely but you could always ask. They adjust the use year, to the use year of your other contracts. Not 100% sure on what they do, if you already have multiple contracts with different use years. I assume they would go with what your last one was, or default to January 1 - Dec 31st use year.

Just called Owner Care and I cuttoff their BS rejection quick referencing their adjusting my resale Ocean Blvd Contract to my Clearwater October Use Year and told them they should do the same with this resale Bonnet Creek. Long story short I have a case number now and I'll keep you guys posted. Thanksgivng/Christmas are likely to be big point vacations for me over the next 5-10 years and I like having them up front in the use year incase they fall through....and I have the rest of the year to use/rent the points.

 

[Richelle]

So an update. First, they removed the J. If you didn’t see my earlier post, my middle initial is not J. The original owners name was still showing there. I checked today and now my full middle name is there, but the original owner is STILL there. So they have fixed my name twice, but did nothing with the original owners name there. In case anyone is still wondering if the affiliate contract loophole has been fixed, it is. It’s showing as resale on my account per a telesales rep I spoke to. I figured it was, but was curious. I got the contract because the maintenance fees were $616 for 175,000 points.

 

[Rolltydr]

So an update. First, they removed the J. If you didn’t see my earlier post, my middle initial is not J. The original owners name was still showing there. I checked today and now my full middle name is there, but the original owner is STILL there. So they have fixed my name twice, but did nothing with the original owners name there. In case anyone is still wondering if the affiliate contract loophole has been fixed, it is. It’s showing as resale on my account per a telesales rep I spoke to. I figured it was, but was curious. I got the contract because the maintenance fees were $616 for 175,000 points.

Baby steps?

 

[asreiter]

Wyndham received my paperwork Dec 2nd, points and contract are in my account today.....12 weeks 2 days, not horrible

 

[Rolltydr]

Congratulations! Maybe they have some of the backlog cleared now.


Harry

 

[Richelle]

So, turns out, they added one of the original owners to MY account. They have a ticket in to get her removed.

 

[MattD]

So, turns out, they added one of the original owners to MY account. They have a ticket in to get her removed.

I have two contracts with previous owners on it. Who did the ticket for you?