99% of thepeople on the Dis boards LOVE Disney. The rep there is thanked and appreciated.
I don't buy it - no offense. On this board about 99% of the people love timesharing, and hate certain things about RCI. And maybe some hate RCI as a whole.
It's the same on the disboards, 99% of the people love "Disney", but hate certain things that Disney operations / ticketing etc... does. And maybe some hate the Disney Operations as a whole.
Case in point some people complain and complain and complain about the buses, or about why do off-site people get to use Fast passes it should be just for on-site guests. And why can't I get free dining, someone else go free dining. Or whatever, they Complain Complain Complain.
A lot of the complaints Disney Operations (CMs) can not answer, and therefore do not answer. But some legitmate questions about how can I buy XYZ ticket or package and then use it in XYZ way, the CMs will answer. They are factual questions and answers that sometimes you can't get by digging, and need someone to answer.
RCI could do the same thing. Don't get involved in the complaining, but answer the factual questions. Like someone asked can I use the email deal to combine my points for an ongoing search (instead of trade) - the email deal was a free combine if you trade right away. The question was very legitmate and an RCI precense could answer that on this forum.
But things like how did you get your TPU calculation and that jazz, well they might have to stay away from, just like CMs do on the disboards - they stay away from why this package, etc...
Now maybe RCI feels it already has a web precense on their own website and therefore doesn't need to be on here - I can see that. But it would be nice to have someone to ask functional questions.