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Ocean Walk Units Out Of Service

chapjim

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I just got off the phone with a lady at Ocean Walk. She confirmed that about eighty units in the south tower are off-line until about the end of February, they hope(!).

This explains why I lost two units (a 1BR and a 2BR LO) for Bike Week a couple of days ago when I tried to rebook them. It also doesn't give me much hope of rebooking the four three-bedroom units I still have. I'd probably lose them all.
 

Sandy VDH

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Did they give a reason?
 

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Lets update thread if we anything come back into availability. Either from your own or someones cancellation.
 

Sandy VDH

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wyndham's in florida have had a rough time as of late. Between this and the one at Santa Barbara about a week or so back.

Wow.
 

am1

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Lets not forget a tower at BC being renovated last fall for a few months.

wyndham's in florida have had a rough time as of late. Between this and the one at Santa Barbara about a week or so back.

Wow.
 
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richardm

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Just a quick thought on this.. We should keep in mind that in many ways, Wyndham may be the biggest victim here. Consumers are going to blame the name on the building for the difficulty, but in reality Wyndham may have very little influence on the timeline.

The maintenance issue that may have been the direct cause of this problem is located in the Tower which is not controlled by Wyndham. I believe the South Tower is still controlled by a separate HOA. In this particular instance, that probably makes it even more difficult to resolve the problems- as it is possible that every single step of repair and expense requires discussion and debate from the HOA board of directors. Wyndham will have input, but they won't be the only one calling the shots.

If anyone remembers when the slide pool and lazy river had a problem with the pump, that may be a good indicator of what to expect. It sat there green for quite some time before repairs were completed. Same issue then, with the HOA in control of the repair and expense, and the HOA being the entity responsible for the maintenance and upkeep of the facilities on that side of the complex. Wyndham was blamed for that debacle as well.

I personally don't expect this to be fully resolved for a very long time. Even when the repairs are completed, I'll be amazed if the property returns to the same condition before the event. The HOA may not be concerned with Wyndham's reputation or with the experience of the average timeshare guest, they'll probably be focused on controlling expenses.
 

55plus

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We're deeded in the North Tower. Fortunately none of our reservations were cancelled for Daytona 500 or Bike Week.
 

schiff1997

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I have a reservation for mid March for a 2 bedroom deluxe that I have rented out , would I have heard by now if they were cancelling it? We are deeded to this resort, not sure of the tower though
 

55plus

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I have a reservation for mid March for a 2 bedroom deluxe that I have rented out , would I have heard by now if they were cancelling it? We are deeded to this resort, not sure of the tower though

I have reservations for rentals too. I called the resort's check-in desk and was told if I haven't heard from Wyndham then I should be good. The lady checked my reservations and said they were there.
 

am1

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They are hoping for cancellations. I have not seen anything while searching for March.
 

ronparise

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They are calling everyone that has reservations, starting with those that have multiple reservations asking for volunteers
 

55plus

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I rented a condo to a Worldmark owner whose reservation was cancelled due to the flooding at Ocean Walk. Yet, Wyndham Extra Holidays has rentals available at Ocean Walk during that timeframe. That's messed up. I'm just saying...
 

ronandjoan

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I've been noticing too that units unavailable on our site are available on their rental site, and not just OW
 

chapjim

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They are calling everyone that has reservations, starting with those that have multiple reservations asking for volunteers

Hmmm. I have four 3BR units (3/8-3/15) and they haven't called me! All of mine are on the 17th floor in the North Tower, away from the affected area.
 

Sandi Bo

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Any update?

Does anyone have any updates on how things are going at Ocean Walk? Any news on the renovations (after the water main break)? Are they still "recovering" reservations if you cancel?
 

vacationhopeful

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Wyndham still appears to be recovering reservations ... I truly hate my ARP at that resort. And I cancelled a few reservations a day or 2 ago... none reappear; was NOT heart broken as I need points to book something else.
 
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Sandi Bo

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Thanks Linda. I'm in the same boat.
 

55plus

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We are currently at Ocean Walk and have been for the last several weeks. Fortunately our reservations weren't cancelled. And yes, a lot of units are out of service due to a main water supply line that burst on the 13th floor in the south tower.

It appears from the commotion at the check-in desk yesterday some weren't notified their reservations were cancelled. These are race fans here for the Daytona 500. We're here through Bike Week and I hope the bikers don't have the same problem.
 

vacationhopeful

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I am NOT a big fan of that resort (or the overall area). Yes, I have stayed there and I even lived nearby for 2.5 years (eons ago & decades past).

I just wish it that area would figure out how to reinvent itself - the mouse might have been its major downfall (yes, my memories still go back THAT FAR.)
 

am1

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I cancelled two 4 bedrooms presidential units last week for late February and they never came back. Hopefully the units get fixed but probably will not be till after the peak season.
 
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