Ask DAE
TUG Member
- Joined
- Apr 16, 2007
- Messages
- 222
- Reaction score
- 3
- Points
- 228
I've been a GOLD member with DAE for a while. I also DON'T like the new website, especially the removal of the search for all resorts within one location.
I've been happy with the availability of units in my preferred location. However, for the past few years, the service has gone down considerably - it's very difficult to get hold of someone (there is a standard voicemail that says we are experiencing a high call volume), and if you do, they're not that helpful. I'll most probably NOT renew the GOLD membership going forward.
Hi, @travel maniac, thank you for sharing your experience, sorry it wasn't such a positive one!
In regards to your search enquiry, a little tip here is suggesting you set you the end date in months away on your search (i.e. Making your travel date range from today, until January). If you do it, you will be able to see all inventory available in that period and probably access more options for you.
Remember, Gold Advantage gives you many benefits, such as:
-10% discount on every exchange fee
-10% discount on bonus week bookings Exchange access to non-timeshare resorts in top destinations
-14 day advanced access to newly released weeks Priority request waitlist for popular resorts and dates
And at moment we have a special deal where you can renew your Gold Advantage at $10 off the standard price!
You can see the offer by clicking here!
As an alternative contact, you can also talk with us through Social Media and email infousa@daelive.com.
Thank you, @travel maniac