1Melanie
TUG Member
- Joined
- Feb 27, 2021
- Messages
- 258
- Reaction score
- 179
- Location
- Tacoma, WA
- Resorts Owned
- Wyndham Midtown 45, Santa Barbara, Avenue Plaza
just checked into two resorts in the past week. There used to be a time that VIP from Gold on up could check in at 2:00. That seems to no longer be true. Checked into Legacy golf resort at 2:30, room wasn’t ready until later but were told they would put us into the first available unit. After a long hot drive, all we wanted to do was check in and kick back but there isn’t even a lobby in air conditioning you could wait in. Tried waiting around the pool which was noisy and [crowded]. Finally got a room around 4, only after making a fuss as we watched one customer after another get assigned rooms. Wondered if it was because it’s a Shell facility. They assured me Shell members receive the same treatment as Wyndham owners. just checked into Sedona. Same thing happened. This time we were told there’s no guarantees for early check in, not even for VIP. when asked why the resort site doesn’t say that, no answer could be provided. Other than the discounts you might be able to get these days, VIP is worthless.
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