Wyndham sales scams

[Jemagold]

Wyndham targets aging owners that have owned 25 years plus. They segregate them and “TAFT” their acronym for tell them any fu@@@ng thing! As long as it’s not put in writing. Jordan from Indio sales just did this to my folks and I’m finding out lots of others. There is a court case Patricia Williams v. Wyndham Vacation Owner et al. The case is regarding a whistleblower employee who was wrongfully terminated for reporting this horrendous elder abuse! She won a large sum of money but the tactics she swore to are still happening. The exact scam she describes I testimony happened to my folks a class action needs to be filed reach out if this has happened to you! jemagold@gmail.com

 

[Travelingman1]

Wyndham targets aging owners that have owned 25 years plus. They segregate them and “TAFT” their acronym for tell them any fu@@@ng thing! As long as it’s not put in writing. Jordan from Indio sales just did this to my folks and I’m finding out lots of others. There is a court case Patricia Williams v. Wyndham Vacation Owner et al. The case is regarding a whistleblower employee who was wrongfully terminated for reporting this horrendous elder abuse! She won a large sum of money but the tactics she swore to are still happening. The exact scam she describes I testimony happened to my folks a class action needs to be filed reach out if this has happened to you! jemagold@gmail.com

I am so incredibly sorry to hear that your parents were subjected to this kind of predatory treatment. It is absolutely sickening to think that salespeople are intentionally exploiting and lying to older folks.

As someone who frequently uses my own Club Wyndham points for travel, reading this makes my blood boil. It is deeply disturbing to know that this type of deceptive culture is encouraged behind the scenes.

I actually looked into the lawsuit you mentioned, and I am horrified to confirm that everything you brought up is completely true and a matter of public record. During the Patricia Williams v. Wyndham Vacation Ownership trial, it was proven that Wyndham had a pattern of retaliating against employees who blew the whistle on their rampant elder fraud. The court confirmed the existence of "TAFT Days""Tell Them Any Frigging Thing" where reps were explicitly encouraged to lie to hit their sales numbers.
https://timesharelawlibrary.com/law...fraud by her co-workers to Wyndham management.

The details that came out during the trial were staggering. Evidence showed that salespeople purposely sold elderly buyers more timeshare points than they could possibly use before passing away, opened unauthorized credit cards in their names, and flat-out lied about maintenance fees and buy-back programs. Heartbreaking!

The fact that Wyndham lost a $12.8 million judgment over this, and yet reps like the one in Indio are still using these exact same tactics today on people like your folks, is completely unacceptable.

 

[Jemagold]

I am so incredibly sorry to hear that your parents were subjected to this kind of predatory treatment. It is absolutely sickening to think that salespeople are intentionally exploiting and lying to older folks.

As someone who frequently uses my own Club Wyndham points for travel, reading this makes my blood boil. It is deeply disturbing to know that this type of deceptive culture is encouraged behind the scenes.

I actually looked into the lawsuit you mentioned, and I am horrified to confirm that everything you brought up is completely true and a matter of public record. During the Patricia Williams v. Wyndham Vacation Ownership trial, it was proven that Wyndham had a pattern of retaliating against employees who blew the whistle on their rampant elder fraud. The court confirmed the existence of "TAFT Days""Tell Them Any Frigging Thing" where reps were explicitly encouraged to lie to hit their sales numbers.
https://timesharelawlibrary.com/lawsuit/williams-v-wyndham/#:~:text=In this case, however, a former Wyndham,fraud by her co-workers to Wyndham management.

The details that came out during the trial were staggering. Evidence showed that salespeople purposely sold elderly buyers more timeshare points than they could possibly use before passing away, opened unauthorized credit cards in their names, and flat-out lied about maintenance fees and buy-back programs. Heartbreaking!

The fact that Wyndham lost a $12.8 million judgment over this, and yet reps like the one in Indio are still using these exact same tactics today on people like your folks, is completely unacceptable.

Thank you for the kind words and validation! Yes they prey on long time owners who have a certain level of trust in the company. Wyndham appealed the decision stating it was an isolated event and office and that that person no longer works there. Supreme Court upheld the decision and in turn upholds it is not an isolated event and here we are ten years later this is still their common practice!

 

[dioxide45]

Wyndham targets aging owners that have owned 25 years plus. They segregate them and “TAFT” their acronym for tell them any fu@@@ng thing! As long as it’s not put in writing. Jordan from Indio sales just did this to my folks and I’m finding out lots of others. There is a court case Patricia Williams v. Wyndham Vacation Owner et al. The case is regarding a whistleblower employee who was wrongfully terminated for reporting this horrendous elder abuse! She won a large sum of money but the tactics she swore to are still happening. The exact scam she describes I testimony happened to my folks a class action needs to be filed reach out if this has happened to you! jemagold@gmail.com

The problem is that any agreement they signed, they likely waived any rights to a jury trial or to participate in a class action. They are likely bound by arbitration that tends to favor the company vs the consumer.

 

[HitchHiker71]

The problem is that any agreement they signed, they likely waived any rights to a jury trial or to participate in a class action. They are likely bound by arbitration that tends to favor the company vs the consumer.

Yep I thought the exact same thing when I read the OP's post. Typically arbitration clauses are embedded in the T&Cs in most timeshare contracts these days - and with the Wyndham contracts - it's a certainty. That said, I've long said and observed that Elder Abuse is a longstanding strategy employed by most timeshare companies, and Wyndham is no exception.

 

[bnoble]

You are not likely to get much traction as a class action, and certainly not a pro bono one. So you will have to decide how much you want to spend on this. (I also would not be emailing some random new account I saw on a discussion board, but that is just me.)

Instead, you will have to decide how much you are willing to spend in hopes of getting this undone. As you are doing that, beware of anyone who reaches out to you with a “guarantee that they can get you out” of your contract, provided you pay them an up front fee in advance. (Note that an up front fee is not the same as a retainer. The former is out of your pocket period. The latter is an amount that the hourly rate is charged against as the lawyer does work on your behalf.)

It’s also worth considering whether or not your parents should have their finances structured in a way that makes it harder for them to do this going forward.

 

[Arimaas]

The problem is that any agreement they signed, they likely waived any rights to a jury trial or to participate in a class action. They are likely bound by arbitration that tends to favor the company vs the consumer.

Not that any one reads the contract, but there's always a way in the contract to opt out of the arbitration clause. I generally do that when signing a new contract (cell phone, cable, gym membership etc.) Also if fraud is used for the contract, the contract is voidable. That being said, Wyndham knows what they are doing and what goes on. They obviously are taking the calculated risk and continue this behavior, because there's too much money for them to make. My assumption is they are appealing not because of the $12m, but because of the precedent it sets.

Either way the behavior is disgusting, and I have zero respect for people that do that. I'm not quite sure how they can sleep at night. I am sorry for your parents.