Wyndham/Outrigger Relationship

[Jimag]

I recently stayed at Wyndham Waikiki Beach Walk and very much liked the property and its location. I attended a sales presentation. One of the benefits of owning a Wyndham Hawaii property was said to be that it entailed direct, not exchange, access to Outrigger properties. My question is whether Outrigger access is a benefit that transfers with ownership at a Hawaii property, or whether such access is akin to VIP status and only transfers with developer purchased points. In other words, if I make a resale purchase of a contract at Waikiki Beach Walk, will I receive access to Outrigger resorts?

 

[Braindead]

I recently stayed at Wyndham Waikiki Beach Walk and very much liked the property and its location. In other words, if I make a resale purchase of a contract at Waikiki Beach Walk, will I receive access to Outrigger resorts?

Yes you do receive access to Outrigger Resorts

 

[Jimag]

Yes you do receive access to Outrigger Resorts

Thank you.

 

[Avislo]

Here are the resorts I currently see in HI for Wyndham Club Pass/Access.

Wyndham at Waikiki Beach Walk®

• The Central Collection, Outrigger Resort Club® Resorts, CLUB WYNDHAM® Plus Resort

Makai Club

• CLUB WYNDHAM® Plus Resort

Makai Club Cottages

• CLUB WYNDHAM® Plus Resort

Wyndham Bali Hai Villas

• CLUB WYNDHAM® Presidential Reserve Resort, CLUB WYNDHAM® Plus Resort, Outrigger Resort Club® Resorts

Wyndham Ka Eo Kai

• CLUB WYNDHAM® Plus Resort
• 
  
• Kauai Beach Villas

• CLUB WYNDHAM® Plus Resort
• 
  
• Wyndham Kona Hawaiian Resort

• CLUB WYNDHAM® Plus Resort, Outrigger Resort Club® Resorts

Wyndham Mauna Loa Village

• CLUB WYNDHAM® Plus Resort, Outrigger Resort Club® Resorts

Wyndham Royal Sea Cliff

• CLUB WYNDHAM® Plus Resort, Outrigger Resort Club® Resorts

Wyndham Shearwater

• CLUB WYNDHAM® Plus Resort

Wyndham Vacation Resorts Royal Garden at Waikiki

• Outrigger Resort Club® Resorts, CLUB WYNDHAM® Plus Resort

 

[uscav8r]

^^^ It doesn’t much matter being able to get into Outrigger Resorts that are already part of Club Wyndham. The key is whether one gets access to the Outrigger resorts that are NOT in Club Wyndham.

For that, I thought one had to have a developer purchase of a Hawaii (Outrigger/Club Wyndham?) resort, but I could be mistaken per the following link:

https://www.myclubwyndham.com/mycw/...ip/contract-types/outrigger-resort-club.page?

Whatever the case, one can only book up to as many points one owns at an Outrigger resort. The points cost to stay at a non-Wyndham Outrigger are very high, though.




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[vice]

The two non-Club Wyndham Outrigger resorts that appeal to me are on Maui. As Chris mentioned, the points values required to stay are very high. The Kapalua Villas look very nice but there are no nights available for the next 12 months, which is the booking period showing available to me as a deeded resale Outrigger Wyndham owner. The Outrigger Maui Eldorado in Kaanapali is showing some availability in April, but the points for a week in a 1 Bedroom are 550,000.

 

[Avislo]

Do you see all of the inventory for Outrigger in the various countries they have resorts/hotels in?

 

[vice]

I don't see any other resorts other than the Hawaii Outrigger locations. I searched Australia and and nothing but the Club Wyndham locations popped up.

 

[Avislo]

Thanks.

 

[Jimag]

I really appreciate this conversation.

Please let me rephrase my initial question based on information at www.myclubwyndham.com . . . Owner 101 . . . Knowledge Base . . . My Membership, where membership is detailed in three different aspects: 1. Ownership; 2. Contract Types; and 3. VIP Benefits. Access to Outrigger resorts for a Wyndham owner flows from purchasing an interest at one of the "participating" Wyndham Hawaii properties. (As an aside, has anyone seen a list of participating Hawaii properties?) Apparently the contract of purchase of such a participating property provides for membership in the Outrigger Resort Club or ORC. Benefits of ORC membership include "exclusive access to accommodations at select Outrigger hotels" (throughout Hawaii and Australia) as well as "priority reservations" and a "privileged holding period" for select Club Wyndham Plus Hawaii resorts (this sounds like a CWA analogue without smoothing MFs). Although the information given under Owner 101 isn't clear, it appears that a contract of purchase at a participating Club Wyndham Plus Hawaii resort could also be called an Outrigger Resort Club Contract. If that's the case, then resale of such a contract would include ORC membership. Can anyone confirm this reasoning? That leaves the question of where I can find a list of the "select Outrigger hotels" included in the ORC program.

As a separate matter, it is interesting to note that the information at Owner 101 lists the Margaritaville Vacation Club by Wyndham as an Ownership not as a Contract Type. Do you think there is a practical membership distinction in classifying ORC and MVC differently?

 

[Jimag]

Addendum: At the Waikiki Beach Walk presentation the sales pitch touted Outrigger Access throughout Asia Pacific. Comments on this thread seem to say that folks who presently have ORC membership only have access to Outrigger resorts in Hawaii. That is a major disconnect.

 

[Avislo]

Unless someone who owns at Wyndham Outrigger resorts come forth and confirm they see availability outside of HI, I would go with what the one owner posted above.

 

[Jimag]

Addendum: At the Waikiki Beach Walk presentation the sales pitch touted Outrigger Access throughout Asia Pacific. Comments on this thread seem to say that folks who presently have ORC membership only have access to Outrigger resorts in Hawaii. That is a major disconnect.

That's interesting given the following direct quote from the Owner 101 Webpage: "Outrigger Resort Club Contract: This contract type represents ownership at a Outrigger Resort Club (ORC) by Wyndham location, which provides exclusive access to Outrigger resorts throughout Hawaii and Australia."

 

[OutSkiing]

Outrigger is one of the most confusing subjects about Wyndham. The old site used to have a list of Wyndham's that were considered inside the Wyndham Outrigger umbrella .. it was not all the Wyndham Hawaii locations nor were all the former Pahio resorts (on Kauai) included but some of them were. I do not see that list on the new Wyndham site.

Here is an old thread that is informative on Outrigger:

https://tugbbs.com/forums/index.php...wyndham-resale-in-hawaii.133367/#post-1599160

I have come to the conclusion that it doesn't much matter because if you can get the resort at the 10 month mark, then whether it was part of Wyndham Outrigger is mute. We have been able to reserve our desired Hawaii properties for late May, 2018 using no ARP privileges. In full disclosure, we don't travel to Hawaii often.

And regarding non-Wyndham outrigger locations I seriously doubt that Outrigger membership provides points access to those either. You can check out the Outrigger site here: https://www.outrigger.com/ .

Bob

 

[Jimag]

Outrigger is one of the most confusing subjects about Wyndham. The old site used to have a list of Wyndham's that were considered inside the Wyndham Outrigger umbrella .. it was not all the Wyndham Hawaii locations nor were all the former Pahio resorts (on Kauai) included but some of them were. I do not see that list on the new Wyndham site.

Here is an old thread that is informative on Outrigger:

https://tugbbs.com/forums/index.php...wyndham-resale-in-hawaii.133367/#post-1599160

I have come to the conclusion that it doesn't much matter because if you can get the resort at the 10 month mark, then whether it was part of Wyndham Outrigger is mute. We have been able to reserve our desired Hawaii properties for late May, 2018 using no ARP privileges. In full disclosure, we don't travel to Hawaii often.

And regarding non-Wyndham outrigger locations I seriously doubt that Outrigger membership provides points access to those either. You can check out the Outrigger site here: https://www.outrigger.com/ .

Bob

Thanks, Bob, I will explore the Outrigger Website and see what I can learn from the old Tugbbs thread you provided. The one thing that's become clear to me is the murkiness of the information on Wyndham's Outrigger Resort Club. As I said earlier, the new Wyndham Website states that access to Outrigger resorts for a Wyndham owner (apparently including resale owners) flows from purchasing an interest at one of the "participating" Wyndham Hawaii properties -- the Website doesn't state what properties are participating. Such purchase of a participating property is said to provide membership in the Outrigger Resort Club or ORC. The Website states that the benefits of ORC membership include "exclusive access to accommodations at select Outrigger hotels" (throughout Hawaii and Australia) as well as "priority reservations" and a "privileged holding period" for select Club Wyndham Plus Hawaii resorts. Earlier today Tug Member Vice reported being a deeded resale owner of a Wyndham/Outrigger contract who can book certain Hawaii Outrigger properties but no Outrigger properties in Australia. This conflicts with the myclubwyndham.com Website statement that ORC membership entails "exclusive access" to Outrigger properties in both Hawaii and Australia. It also conflicts with the presentation I received at Wyndham Waikiki Beach Walk -- not that I would rely on the presentation -- that implied to me that ownership would provide access to Outrigger properties more broadly in the Asia Pacific region.

I am a Wyndham owner at Midtown 45 in NYC and I visited Wyndham's Waikiki Beach Walk property a few months ago. I attended a presentation and enjoyed the property and its location enough so that I am considering purchasing a resale contract there. I also note the added benefit of relatively low MFs. One of the attractive aspects of owning at Beach Walk is the potential crosswalk into Outrigger properties, which is why I'm trying to learn exactly what that benefit is. A few minutes ago I accessed the www.myclubwyndham.com Website and found 20 Hawaii properties: 11 Club Wyndham Plus Resorts; four Outrigger Associate Resorts; one Outrigger Associate Hotel; and four WorldMark Club Pass Resorts. When I tried to check the availability of the Outrigger properties I received the message "This resort is not eligible to book due to your membership type." I assume a resale purchase of an interest in Waikiki Beach Walk will make the Hawaii Outrigger properties available to me. As for Australia or other Asia Pacific Outrigger properties, like Tug Member Vice, I found only Wyndham properties in Australia -- no Outriggers appeared. I went to www.outrigger.com, as suggested by Bob, and found to my surprise that no Outrigger properties are listed in Australia. It appears to me that the Wyndham Website is not providing accurate information on the ORC program. This makes me suspect either the accuracy of the information I was given at the Beach Walk presentation or my understanding of what was said. I had hoped that ORC would provide access to a broader range of Outrigger properties.

Jim

P.S. After such a long winded post, I'm a little embarrassed to ask a final question. Does anyone know what is the "Central Collection?" As I noted in the previous paragraph, of the 20 Hawaii properties I can view on myclubwyndham.com, there are 11 Club Wyndham Plus Resorts, four Outrigger Associate Resorts, one Outrigger Associate Hotel, and four WorldMark Club Pass Resorts. In addition, Waikiki Beach Walk and the Outrigger Waikiki Beach Resort are listed as members of "The Central Collection." What's that? It's not a defined term on the myclubwyndham.com Website.

P.P.S. I found my copy of the Club Wyndham Plus Member's Directory 2014-2015. The Outrigger Resort Club by Wyndham is described on pages 350-357. Two Australia Outrigger Resorts are listed: Outrigger Surfers Paradise Resort and Twin Towns Resort in Queensland. Perhaps the answer is that these two Australia resorts are no longer affiliated with Outrigger and the staffers who put together the myclubwyndham.com Website copied the information from old materials. I also suspect that I misunderstood the sales person at Beach Walk regarding broad Asia Pacific access to Outrigger resorts.

Sorry for all the unnecessary questions.

 

[vice]

It is seriously doubted by some others in this thread, but non-Wyndham Outrigger locations can in fact be booked (thanks to the wonderful, new, vastly improved, easy, owner-friendly way to get the most out of your ownership website) using resale Outrigger Wyndham points (Waikiki Beach Walk in my case.) This is not a good use (value wise) of points in my opinion. First full weeks showing available are 595,000 in March for a week in 1 BR at Outrigger Kiahuna Plantation, 574,000 in March for a week in a 1 BR at Outrigger Royal Kahana, 553,000 in April for a week in a 1 BR at Outrigger Maui Eldorado. Waikiki Beach Resort and The Kapalua Villas show no nights available in the next 12 months.

Nothing regarding Outrigger locations is showing up in any way regarding Australia locations. Jimag mentioned two old ones in the above post, I believe Surfers Paradise has dropped the Outrigger affiliation and can currently be booked with any Wyndham points and there is no mention of Twin Towns resort in anything I currently have access to.

I am not exactly sure what "The Central Collection" is, maybe it is where Wyndham keeps all of the good reservations that get cancelled but never show back up.

Outrigger is one of the most confusing subjects about Wyndham. The old site used to have a list of Wyndham's that were considered inside the Wyndham Outrigger umbrella .. it was not all the Wyndham Hawaii locations nor were all the former Pahio resorts (on Kauai) included but some of them were. I do not see that list on the new Wyndham site.

Here is an old thread that is informative on Outrigger:

https://tugbbs.com/forums/index.php...wyndham-resale-in-hawaii.133367/#post-1599160

I have come to the conclusion that it doesn't much matter because if you can get the resort at the 10 month mark, then whether it was part of Wyndham Outrigger is mute. We have been able to reserve our desired Hawaii properties for late May, 2018 using no ARP privileges. In full disclosure, we don't travel to Hawaii often.

And regarding non-Wyndham outrigger locations I seriously doubt that Outrigger membership provides points access to those either. You can check out the Outrigger site here: https://www.outrigger.com/ .

Bob

Thanks, Bob, I will explore the Outrigger Website and see what I can learn from the old Tugbbs thread you provided. The one thing that's become clear to me is the murkiness of the information on Wyndham's Outrigger Resort Club. As I said earlier, the new Wyndham Website states that access to Outrigger resorts for a Wyndham owner (apparently including resale owners) flows from purchasing an interest at one of the "participating" Wyndham Hawaii properties -- the Website doesn't state what properties are participating. Such purchase of a participating property is said to provide membership in the Outrigger Resort Club or ORC. The Website states that the benefits of ORC membership include "exclusive access to accommodations at select Outrigger hotels" (throughout Hawaii and Australia) as well as "priority reservations" and a "privileged holding period" for select Club Wyndham Plus Hawaii resorts. Earlier today Tug Member Vice reported being a deeded resale owner of a Wyndham/Outrigger contract who can book certain Hawaii Outrigger properties but no Outrigger properties in Australia. This conflicts with the myclubwyndham.com Website statement that ORC membership entails "exclusive access" to Outrigger properties in both Hawaii and Australia. It also conflicts with the presentation I received at Wyndham Waikiki Beach Walk -- not that I would rely on the presentation -- that implied to me that ownership would provide access to Outrigger properties more broadly in the Asia Pacific region.

I am a Wyndham owner at Midtown 45 in NYC and I visited Wyndham's Waikiki Beach Walk property a few months ago. I attended a presentation and enjoyed the property and its location enough so that I am considering purchasing a resale contract there. I also note the added benefit of relatively low MFs. One of the attractive aspects of owning at Beach Walk is the potential crosswalk into Outrigger properties, which is why I'm trying to learn exactly what that benefit is. A few minutes ago I accessed the www.myclubwyndham.com Website and found 20 Hawaii properties: 11 Club Wyndham Plus Resorts; four Outrigger Associate Resorts; one Outrigger Associate Hotel; and four WorldMark Club Pass Resorts. When I tried to check the availability of the Outrigger properties I received the message "This resort is not eligible to book due to your membership type." I assume a resale purchase of an interest in Waikiki Beach Walk will make the Hawaii Outrigger properties available to me. As for Australia or other Asia Pacific Outrigger properties, like Tug Member Vice, I found only Wyndham properties in Australia -- no Outriggers appeared. I went to www.outrigger.com, as suggested by Bob, and found to my surprise that no Outrigger properties are listed in Australia. It appears to me that the Wyndham Website is not providing accurate information on the ORC program. This makes me suspect either the accuracy of the information I was given at the Beach Walk presentation or my understanding of what was said. I had hoped that ORC would provide access to a broader range of Outrigger properties.

Jim

P.S. After such a long winded post, I'm a little embarrassed to ask a final question. Does anyone know what is the "Central Collection?" As I noted in the previous paragraph, of the 20 Hawaii properties I can view on myclubwyndham.com, there are 11 Club Wyndham Plus Resorts, four Outrigger Associate Resorts, one Outrigger Associate Hotel, and four WorldMark Club Pass Resorts. In addition, Waikiki Beach Walk and the Outrigger Waikiki Beach Resort are listed as members of "The Central Collection." What's that? It's not a defined term on the myclubwyndham.com Website.

P.P.S. I found my copy of the Club Wyndham Plus Member's Directory 2014-2015. The Outrigger Resort Club by Wyndham is described on pages 350-357. Two Australia Outrigger Resorts are listed: Outrigger Surfers Paradise Resort and Twin Towns Resort in Queensland. Perhaps the answer is that these two Australia resorts are no longer affiliated with Outrigger and the staffers who put together the myclubwyndham.com Website copied the information from old materials. I also suspect that I misunderstood the sales person at Beach Walk regarding broad Asia Pacific access to Outrigger resorts.

Sorry for all the unnecessary questions.

 

[vice]

 

[Jimag]

I have to agree with you that 553,000 points is a bit much. By my calculations, that equals approximately $2,844 in MFs at Waikiki Beach Walk, and all you get is a one bedroom. The property would need to be outstanding at that rate. I got a week for a family reunion in a beautiful farmhouse in the middle of a vineyard in Provence, France for about $3,000 a few years ago. Of course, that had nothing to do with Wyndham.

View attachment 5158

 

[Jimag]

I went on Trip Advisor earlier this evening to see what I could get at one of the Hawaii Outrigger Resorts. I found several open weeks. I didn't make a note of what the cost would be but I remember that you could get seven days at one of them this spring for about $240 per night. That's $1,680 weekly compared to $2,844 in MFs at Beach Walk.

 

[Avislo]

Outrigger Resorts and Outrigger Resort by Wyndham are different. Wyndham has only limited availability in the bigger Outrigger System. There appears to be some confusion about this on this thread.

The Central Collection is a designation of large urban city resorts. A Central Collection Club is showing up in some places now that appears to have availability in both Club Wyndham Plus and Worldmark.

 

[schoolmarm]

I have a resale Bali Hai contract and I can book both the Wyndham outrigger resorts in Hawaii and Australia, as well as the "Outrigger" resorts, such as the Plantation Kaihuna in Hawaii and the Maui Eldorado and some Ramada Resorts in Australia and New Zealand which are affiliate resorts. There are 16 resorts in Hawaii that I can book...some are Wyndham some are Outrigger "affiliate resorts".

The Central collection are resorts/hotels in bigger cities that use a lot of points.

 

[Jimag]

I have a resale Bali Hai contract and I can book both the Wyndham outrigger resorts in Hawaii and Australia, as well as the "Outrigger" resorts, such as the Plantation Kaihuna in Hawaii and the Maui Eldorado and some Ramada Resorts in Australia and New Zealand which are affiliate resorts. There are 16 resorts in Hawaii that I can book...some are Wyndham some are Outrigger "affiliate resorts".

The Central collection are resorts/hotels in bigger cities that use a lot of points.

Outrigger Resorts and Outrigger Resort by Wyndham are different. Wyndham has only limited availability in the bigger Outrigger System. There appears to be some confusion about this on this thread.

The Central Collection is a designation of large urban city resorts. A Central Collection Club is showing up in some places now that appears to have availability in both Club Wyndham Plus and Worldmark.

Thanks Avislo and Schoolmarm,

I did a quick check and noted that Waikiki Beach Walk and Waikiki Outrigger, but not Waikiki Royal Garden, are in The Central Collection. The Central Collection also includes Midtown 45 NYC, The Canterbury San Francisco, Belle Maison and Wyndham Avenue Plaza, but not WorldMark Avenue Plaza, in New Orleans, Grand Riverfront in Chicago, Harbor Lights in San Diego, WorldMark Balboa Park in San Diego, WordMark Camlin in Seattle, Skyline Tower in Atlantic City, and Old Town Alexandria in VA but not National Harbor in Maryland.

As you both said, The Central Collection properties seem to be located in urban areas. However, all properties in large urban areas are not included in the collection. Do you know whether classification of a property in The Central Collection has any relevance for us/owners? It's hard for me to believe that Wyndham would have come up with the name only for appearances without something quantitative for the sales folks to tout, although I must admit that The Central Collection was never mentioned to me at a presentation.

Jim

 

[Jimag]

On the other hand, maybe Tug Member Vice is correct in suggesting that "The Central Collection" is where Wyndham keeps all of the good reservations that get cancelled but never show back up, albeit only the good reservations at select urban locations.

 

[Jimag]

Hey, Bob, you were right the following link is to an old thread that explains much about ORC. It made for interesting reading. https://tugbbs.com/forums/index.php...wyndham-resale-in-hawaii.133367/#post-1599160

Jim

 

[Avislo]

Wyndham advises there is no dedicated inventory to the Wyndham Club Plus Central Collection same for the Legacy Resort designation.