• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 29 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered!
  • TUG started 29 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Check out our happy birthday post here: Happy Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Come check it out for a chance to win a Free TUG membership (or renewal) just for helping out!

    Read more here
  • TUG has now saved timeshare owners more than $20,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $20 Million dollars
  • Our 2022 Timeshare Survey is now complete and the full results as well as our expert and witty analysis of each question is available here: Here We hope you enjoy reading the results as much as we did!
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! 50,000+ subscribers! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

Wyndham just did something good

Moosie

TUG Member
Joined
Jun 11, 2005
Messages
515
Reaction score
0
Points
16
Location
MA
Or maybe someone was doing their job properly.

Last Feb I fell for one of those Wyndham "pkgs", going on a 4day trip for $248.00, and could bring along another couple. Of course we all would have to agree togo to one of their "90" minute sales presentation.

Why I said yes I don't know. However, the next day I called to recind. I had to leave a msg and waited to hear back. Ater many calls nothing was done to credit my Discover card.

I tried going through Discover for the credit. They contacted Wyndham who sent them all sort of paperwork saying that I did not send back anything in writing in the 3 day window. I said what paperwork? Still no credit.

Over all these months I still got calls saying I hadn't booked my stay with them yet, told each rep my story, and that I had no intention of going. One person gave me some numbers to try to see if a higher up would start the credit. Due to too many things going on the past few months I just didn't get to it.

Last week I received yet another rep call. I told this person my story. She then passed me to a supervisor, who said she would make sure I got my money back. Well just opened my Discover bill and there was the credit!

I was a Wyndham owner down in Newport RI, and just was able to sell that.

Prior to getting that credit and dealing with Wyndham while in the process of selling my week, I vowed never to stay at a hotel or TS associated with them again. But I just may rethink that depending on going away in the future.

One thing I've vowed now is never to stay at a hotel for more than a weekend away. Will rent a TS for week long vacations.
 
Top