Wyndham is closing a handful of legacy resorts - dedicated chart/tracker located in the first post for this unfolding set of events

[comicbookman]

FF Glade owner here. Today I received 9 full months, and one partial month of MFs refunded to my CC, out of the blue. How they came up with 9 and 1/3rd months of MF to refund, no idea. But I'll take it, I guess.

Also received the letter posted above, again offering the CWA swap. Filed it in the garbage.

I think it is random. Mine came as 4 refunds, 3 of the same amount and one a little lower.

 

[jp10558]

To be clear, I don't care where the call goes either, but based on my interactions with outsourced support, it's obvious that there is a huge drop-off in knowledge and abilities.

To think that if you get rid of people with vast instiutional knowledge and context of how or why things should work, and you replace them with someone reading a flow chart... that things are the way they are.

I'm not picking on the Philippines, for that matter it could be India, or Bangladesh, or Finland, or East St Louis... the drop-off in level of support is drastic in the last few years

Just wait till you have to deal with the ever increasing AI phone "support". Wal-Mart and Sam's Club do it now. I'm always extremely annoyed by it because if I could have solved my issue by "choose from the following options" I would have done it online or in the app. I honestly wonder how many people there really are that are calling in on the phone to do stuff that can be done much faster online or in an app? Maybe in 2000 sure, but in 2026? I'd suggest they just shut down the phone lines entirely if you can't get in touch with someone you can explain the unusual issue to. (and also shame on Sam's Club for not having a expected option of "you shipped something other than what I ordered")

 

[HitchHiker71]

I think it is random. Mine came as 4 refunds, 3 of the same amount and one a little lower.

Did you happen to pay quarterly vs monthly?


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[comicbookman]

Did you happen to pay quarterly vs monthly?


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nope, monthly

 

[wholou2]

Afternoon yall! I am another Fairfield Glade owner that pays MF monthly and got 3 months & 70% of 4th month refund in May. I imagine the number of months is determined by what our monthly fee is compared to what they are giving out on refunds for FG contracts. I had 2 contracts worth 203,000 points.

I'm happy to get anything at this point. My Wyndham account still shows i have my FG points, so nothing has been adjusted on that yet. Have any of ya'll had your FG points removed from your wyndham accounts?

 

[hjsweet2002]

We still have not received any refunds

 

[shawnee83]

I am (was?) a Shawnee fixed week owner. We paid our membership fees annually. Our part of the resort closed on 12/31 and I think our maintenance fee year runs through 3/31. We have not seen any refunds, and at this point I'm not expecting any.

Seems like all the people reporting that they received refunds were paying monthly or maybe quarterly and had already moved to the "points" model.

Is that correct? Any other fixed week owners seeing a refund?

 

[HitchHiker71]

I am (was?) a Shawnee fixed week owner. We paid our membership fees annually. Our part of the resort closed on 12/31 and I think our maintenance fee year runs through 3/31. We have not seen any refunds, and at this point I'm not expecting any.

Seems like all the people reporting that they received refunds were paying monthly or maybe quarterly and had already moved to the "points" model.

Is that correct? Any other fixed week owners seeing a refund?

Fixed week owners will receive refunds just like converted fixed week owners. Both always pay a year ahead. Shawnee was the last of the resorts to close and therefore will be the last of the resorts to receive MF refunds for the most part.


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[bnoble]

Fixed week owners will receive refunds just like converted fixed week owners. Both always pay a year ahead. Shawnee was the last of the resorts to close and therefore will be the last of the resorts to receive MF refunds for the most part.

This is probably not the case if you pay your fixed week annually---those are usually billed late in the year, and I suspect none of the closed resorts issued bills for 2026. If they did, and you paid it, you should be refunded, but otherwise there is nothing to refund.

 

[nibble4bits]

Fixed week owners will receive refunds just like converted fixed week owners. Both always pay a year ahead. Shawnee was the last of the resorts to close and therefore will be the last of the resorts to receive MF refunds for the most part.


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Ours were always due 6 months before our fixed week in October. They usually billed us by February and it was due April 1st. This year, they voted by January to close. So we didn't get any bill, and I doubt that there's a refund.

 

[shawnee83]

Nothing much... the HOA for River Village IIIB (River Village II to the rest of us) not only has to have a meeting, but they have to elect a new board. Think I saw this for some other resorts.

There are five open seats but only four people signed up to run, so they were elected "by acclamation." Also there's noplace to hold a meeting now that Shawnee is closed so it will be entirely online.

Forgot to mention, there is a meeting of the RVIIIB HOA on Saturday 13 June. I added it to my calendar, will join if I don't get tied up elsewhere. The agenda is very generic but I'm sure somebody will ask about the bankruptcy proceedings.

 

[HitchHiker71]

This is probably not the case if you pay your fixed week annually---those are usually billed late in the year, and I suspect none of the closed resorts issued bills for 2026. If they did, and you paid it, you should be refunded, but otherwise there is nothing to refund.

Perhaps we can amend the expectation to read that if you paid either a proportion or the entire portion of the 2026 MFs already, regardless of ownership type, then a MF refund should be expected.


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[Richelle]

So much for that 30 deadline to accept the swap, LOL! They must have a lot more unsold inventory still....even after they got rid of all of the excess inventory represented by the closed resorts.

I think it’s more like there are still getting people who are just now figuring out their timeshare is closing. I know a lot of people just toss the Wyndham mailings in the trash thinking it’s just a newsletter or advertisement. It’s not until they see the bankruptcy letters that they realize something is happening. I think they want to keep owners who want to stay. It stinks to dump a ton of money into something just to have it taken away. I am not affected but I do appreciate they are keeping the door open as long as they have. I believe the window to swap ORIC is closed. I think there is one other but I’m drawing a blank on which one it is.

No doubt they have a lot of unsold inventory. I just don’t think that’s the only reason they would keep the door open. Besides, if they gave away all their unsold inventory, they would have nothing to sell.


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[paxsarah]

I think it’s more like there are still getting people who are just now figuring out their timeshare is closing. I know a lot of people just toss the Wyndham mailings in the trash thinking it’s just a newsletter or advertisement. It’s not until they see the bankruptcy letters that they realize something is happening. I think they want to keep owners who want to stay. It stinks to dump a ton of money into something just to have it taken away. I am not affected but I do appreciate they are keeping the door open as long as they have. I believe the window to swap ORIC is closed. I think there is one other but I’m drawing a blank on which one it is.

No doubt they have a lot of unsold inventory. I just don’t think that’s the only reason they would keep the door open. Besides, if they gave away all their unsold inventory, they would have nothing to sell.


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This reminds me of something that I've been meaning to look at - the amount of CWA inventory held by Club Wyndham/T+L. I think the data in the 2026 financial report will be even more illuminating, but the change from 2024 to 2025 is already really interesting to me.

2024:
8,727,475,131 held by WVR out of total CWA points of 51,665,398,449

2025:
6,404,104,681 held by TNL* out of total CWA points of 51,717,450,949

What's interesting to me is that the denominator barely changed - which makes sense because the resorts hadn't closed and been pulled out of the system yet - and the numerator of points owned by Wyndham has already dropped significantly. This is probably very little to do with swaps, which as I recall had barely begun by the end of 2025, and my theory is it mainly has to do with the severe cutback on accepting CWA contracts through Certified Exit starting just about a year ago. And then of course, sales as usual - without much replenishment from Certified Exit. For those who haven't been paying attention, where CWA had been almost a slam dunk for acceptance by Certified Exit up until about a year ago, it suddenly dried up around the time we became aware of the resort closures and hasn't really come back. A small number of owners have had CWA accepted, usually after calling multiple times over weeks or months. UDI deeded points seem to be the most successful (on a case-by-case basis) with CE right now.

In any case, now I'm nerding out a bit about how these numbers are going to look next year when the 2026 PTVO report comes out.


* I note they changed the terminology about who the developer entity is. It's kind of funny that it remained "WVR" all the way through 2024.

 

[chapjim]

Received a document in this morning's mail from the Bankruptcy Court, Middle District of Florida, Orlando Division. Here is the gist:

The Settlements between the Debtor and those members who executed the Member Consent Form (collectively, the "Consenting Members") as listed in Exhibit C in the Motion are APPROVED.

The Debtor is authorized to take all actions reasonably necessary to implement and effectuate the Settlements; . . . .

Edit: Debtor is Orlando International Resort Club.

 

[HitchHiker71]

Received a document in this morning's mail from the Bankruptcy Court, Middle District of Florida, Orlando Division. Here is the gist:

The Settlements between the Debtor and those members who executed the Member Consent Form (collectively, the "Consenting Members") as listed in Exhibit C in the Motion are APPROVED.

The Debtor is authorized to take all actions reasonably necessary to implement and effectuate the Settlements; . . . .

I’m assuming this is for OIRC?


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[chapjim]

I’m assuming this is for OIRC?


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Correct. I'll edit my post accordingly.

 

[nibble4bits]

Received a document in this morning's mail from the Bankruptcy Court, Middle District of Florida, Orlando Division. Here is the gist:

The Settlements between the Debtor and those members who executed the Member Consent Form (collectively, the "Consenting Members") as listed in Exhibit C in the Motion are APPROVED.

The Debtor is authorized to take all actions reasonably necessary to implement and effectuate the Settlements; . . . .

Edit: Debtor is Orlando International Resort Club.

Did they give you any idea of what you expect to receive out of the bankruptcy settlement?

 

[chapjim]

Did they give you any idea of what you expect to receive out of the bankruptcy settlement?

No. I imagine there are lots of bills to be paid first.

 

[HitchHiker71]

Did they give you any idea of what you expect to receive out of the bankruptcy settlement?

No lawyer worth anything is going to allow for any future prediction of this sort of thing, there’s way too much downside potential legal risk in doing so.


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[hjsweet2002]

Received my maintenance fee refund today. It came in 2 payments.

 

[Arimaas]

Even though I got my refund, I still have 154k points in the account. I hope they reconcile this soon as it impacts my ability to borrow from the next year, as I do not know how they will handle a negative balance once those 154k do eventually go poof. Did anyone who didn't take a swap have their points updated appropriately yet?

 

[chapjim]

No. I imagine there are lots of bills to be paid first.

Even though I got my refund, I still have 154k points in the account. I hope they reconcile this soon as it impacts my ability to borrow from the next year, as I do not know how they will handle a negative balance once those 154k do eventually go poof. Did anyone who didn't take a swap have their points updated appropriately yet?

Yes, a few months ago.

 

[Arimaas]

Yes, a few months ago.

And you’re Orlando international only right ? So I imagine FG is coming soon. Do you remember if it happened concurrently with the refunds or a bit after?

 

[chapjim]

And you’re Orlando international only right ? So I imagine FG is coming soon. Do you remember if it happened concurrently with the refunds or a bit after?

The only resort closing that affected me was OIRC. I still have a substantial Wyndham account.

I don't recall the timeline. I know I posted the events in this thread when they happened.

Edit: That didn't take long! Refunds processed on January 15. Points removed from account on February 8.