jules54
TUG Member
I had a 300,000 pt contract expire with Wyndham end of June. This is crazy in so many ways.
1) My monthly maintenance fees got higher than the prior 2 months
2) I have been paying my maintenance fees monthly for many years. The contract expired June 30, but Wyndham realigned my contract to all be January use year date. When the contract expired Wyndham deducted 300,000 VIP points from my account. Plus gave me a negative 75,000 balance on VIP points which meant the next time I cancelled a reservation made with developer points those 75,000 pts were also deducted from my points balance. Which means I paid full maintenance fees for 6 months but lost 300,000 pts I paid on.
3)When this contract expired 2 of my owners dropped off of my Wyndham account. Both family members. Can I get these names added back to my account without paying Wyndham to do so?
Looking for suggestions of the best department to call to inquire about this so I don’t have to pull my hair out while getting the information.
TIA
1) My monthly maintenance fees got higher than the prior 2 months
2) I have been paying my maintenance fees monthly for many years. The contract expired June 30, but Wyndham realigned my contract to all be January use year date. When the contract expired Wyndham deducted 300,000 VIP points from my account. Plus gave me a negative 75,000 balance on VIP points which meant the next time I cancelled a reservation made with developer points those 75,000 pts were also deducted from my points balance. Which means I paid full maintenance fees for 6 months but lost 300,000 pts I paid on.
3)When this contract expired 2 of my owners dropped off of my Wyndham account. Both family members. Can I get these names added back to my account without paying Wyndham to do so?
Looking for suggestions of the best department to call to inquire about this so I don’t have to pull my hair out while getting the information.
TIA