• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Wyndham Check-in Policy for guests - credit cards no longer required

Sandi Bo

TUG Review Crew
TUG Member
Joined
Mar 22, 2011
Messages
5,409
Reaction score
5,295
Points
598
Location
Omaha
Resorts Owned
Wyndham
Is anyone aware of changes to Wyndham's check-in policy? I am specifically concerned with finding out that they no longer require a credit card at check-in. I uncomfortable with this, I always felt it was safer when renting that a credit card was swiped / verified. Somehow seems like an occupant would feel more accountable, perhaps?

I see on the confirmation that it states:
A credit card pre-authorization or cash deposit will be required upon check-in.

However, I am hearing that the policy changed, about the 1st of the year, and this is longer a requirement. A credit card is optional, and only needed if the occupant (guest or owner) would like to charge incidentals to the room.
 

scootr5

TUG Review Crew: Veteran
TUG Member
Joined
Jul 16, 2011
Messages
3,611
Reaction score
815
Points
349
Location
Second City
Resorts Owned
Marriott Grande Vista, Wyndham (points and Avenue Plaza Mardi Gras week)
Is anyone aware of changes to Wyndham's check-in policy? I am specifically concerned with finding out that they no longer require a credit card at check-in. I uncomfortable with this, I always felt it was safer when renting that a credit card was swiped / verified. Somehow seems like an occupant would feel more accountable, perhaps?

I see on the confirmation that it states:
A credit card pre-authorization or cash deposit will be required upon check-in.

However, I am hearing that the policy changed, about the 1st of the year, and this is longer a requirement. A credit card is optional, and only needed if the occupant (guest or owner) would like to charge incidentals to the room.

They asked me for one at Glacier Canyon February 18th, and did not present it as "optional".
 

chapjim

TUG Review Crew: Veteran
TUG Member
Joined
Jan 10, 2010
Messages
6,340
Reaction score
3,956
Points
499
Location
Fairfax County, Virginia
Resorts Owned
Wyndham VIPF & PresRes, HVC/DRI (Gold), Quarter House (4), Resort on Cocoa Beach (2), HGVC Tuscany Village, HGVC South Beach-McAlpin, HGVC Parc Soleil
Is anyone aware of changes to Wyndham's check-in policy? I am specifically concerned with finding out that they no longer require a credit card at check-in. I uncomfortable with this, I always felt it was safer when renting that a credit card was swiped / verified. Somehow seems like an occupant would feel more accountable, perhaps?

I see on the confirmation that it states:
A credit card pre-authorization or cash deposit will be required upon check-in.

However, I am hearing that the policy changed, about the 1st of the year, and this is longer a requirement. A credit card is optional, and only needed if the occupant (guest or owner) would like to charge incidentals to the room.

Definitely not a Wyndham-wide policy change. Or if it is, resorts are ignoring it.
 

Sandi Bo

TUG Review Crew
TUG Member
Joined
Mar 22, 2011
Messages
5,409
Reaction score
5,295
Points
598
Location
Omaha
Resorts Owned
Wyndham
When my sister checked into Bentley Brook in February they didn't ask for a credit card. I thought that was odd and figured they messed up.

I have someone renting at Bonnet Creek in April and they wanted to know how much the card would be authorized for. I called Bonnet Creek and that is when I was told it is no longer required.

We stayed at Smuggler's Notch in December. They took a credit card (and someone fraudulently charged about $800 to our room for ski lessons :)).
 
Last edited:

Carol C

TUG Lifetime Member
Joined
Jun 6, 2005
Messages
3,875
Reaction score
266
Points
418
Location
USA
I was asked for one at Wyn Lake Marion, and I stay here all the time and they know me at front desk. (Hey no jokes about maybe that's why they ask for a c.c. deposit because "they know Carol C is a party girl"!)
 

ronparise

TUG Member
Joined
Feb 10, 2011
Messages
12,664
Reaction score
2,134
Points
548
my Las Vegas reservation still has the requirement printed there..we'll see in two weeks at check in

BTY Im told, Wyndhams sister timeshare, Worldmark, doesnt require it
 

ira g

TUG Member
Joined
Jun 8, 2005
Messages
545
Reaction score
20
Points
378
Grand Desert in Las Vegas asked for a picture ID and credit card at check in. For a two week stay they authorized $150.
 

massvacationer

TUG Review Crew: Veteran
TUG Member
Joined
May 10, 2008
Messages
737
Reaction score
1
Points
378
Location
MA
We stayed at Bentley Brook two weeks ago and they said they didn't need a credit card from me. However, they were getting one from someone else that was checking in. My guess was that they weren't asking Wyndham owners for credit cards - as they know how to find/bill us, if they need to. But, my guess was that they were getting credit cards from non-owners.

In late January, also at Bentley Brook, they did ask for a credit card. So, this may have changed very recently. Also this could be a resort specific policy. It does still say at the bottom of reservations that a credit card is required to check-in.
 

kalua

TUG Review Crew
TUG Member
Joined
Jul 20, 2008
Messages
205
Reaction score
0
Points
16
Location
NC.
credit card

towers on the grove and westwinds still require id and credit card .
 

LLW

TUG Member
Joined
Jun 6, 2005
Messages
1,778
Reaction score
2
Points
36
my Las Vegas reservation still has the requirement printed there..we'll see in two weeks at check in

BTY Im told, Wyndhams sister timeshare, Worldmark, doesnt require it

That is correct. They go after the booking owner - and have (experiences reported on wmowners.com, e.g. when excessive cleaning was needed). It's in the WM Club guidelines. Is it in the Wyndham VR guidelines also?
 

jjmanthei05

TUG Member
Joined
Apr 12, 2010
Messages
1,289
Reaction score
1
Points
248
Location
WI
All of the confirmations I have say that one will be required. I have them at GC, Great Smokies lodge and seawatch.

Jason.
 
Top