Wyndham CEO Mike Brown Phone Number and email address

[brendastarr]

Does anyone know the phone number for Mike Brown, CEO Wyndham? Thanks.

 

[HitchHiker71]

Does anyone know the phone number for Mike Brown, CEO Wyndham? Thanks.

I’m not aware of any published phone number but the email address published on many forums and FB groups is:

Michael.brown@wyn.com

Specifically for timeshare related inquiries at least.


Sent from my iPhone using Tapatalk

 

[TheHolleys87]

Michael Brown’s email address may have been updated to Michael.Brown@travelandleisure.com after their acquisition of T&L. But I wouldn’t be surprised if both addresses are still valid.

 

[Family_travel]

I know there are news/movie stories about how someone emailed or called a CEO to get things changed. But has anyone actually experienced that with Wyndham?
I would assume the CEO does not answer his own phone or emails.

 

[HitchHiker71]

Michael Brown’s email address may have been updated to Michael.Brown@travelandleisure.com after their acquisition of T&L. But I wouldn’t be surprised if both addresses are still valid.

Both are still valid email addresses.

 

[Cyrus24]

I know there are news/movie stories about how someone emailed or called a CEO to get things changed. But has anyone actually experienced that with Wyndham?
I would assume the CEO does not answer his own phone or emails.

The one occasion where I wrote him, after many calls/encounters with owner care, I was called and my issue was resolved within 3 days. On another occasion regarding one of the roll out 'upgrades', I wrote the person in charge and had personal notes in response. And, the upgrade was upgraded. YMMV and each situation is different.

 

[volbaby83]

Does anyone know the phone number for Mike Brown, CEO Wyndham? Thanks.

Did you ever get a phone number for Mike Brown?

 

[HitchHiker71]

Did you ever get a phone number for Mike Brown?

There is no phone number available that I've ever seen published. Email is currently the only method available for issue escalation. This is likely because there's a small group of people that take emails from his account and process them into the correct departments by way of referral from the CEO's office for issue resolution. Synchronous communication modalities like dedicated phone banks don't work well for this type of interaction and are expensive to maintain in comparison - that's why they have chosen an asynchronous communication modality (email) intentionally for CEO type inquiries and corresponding issue referrals coming from the CEO's office to promote timely issue resolution. This works well especially for more complex issues that seem to fall through the cracks coming in via the standard front-line customer service phone banks (Owner Care).