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Wyndham blocking transfer

MattD

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I own a large Wyndham account (17 contracts) and just found out that Wyndham is blocking a transfer of a contract into my account because I am “not eligible”.
I asked title services what this means and they say only the third party transfer company can get that info.
The transfer company called and was told the same thing but that only the buyer can get that info.
I am up to date with finances and can make reservations.
Any idea what might be going on? Suggestions?
 

Braindead

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Contact Owner Care & they’ll be able to tell you if you’re in fact “not eligible “
I doubt if that’s the case, more likely something is wrong with the sellers account.
In the past if you’re on the do not sell list you could still add contracts to your account buying resell contracts.
 

MattD

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Contact Owner Care & they’ll be able to tell you if you’re in fact “not eligible “
I doubt if that’s the case, more likely something is wrong with the sellers account.
In the past if you’re on the do not sell list you could still add contracts to your account buying resell contracts.
Great suggestion. Owner Care was able to tell me that I reached the limit as to my number of contracts but can request a second member number from title services. Good news but who the heck sets a limit at 17 and why wouldn’t title services tell me that was the reason and there is an easy fix. Feeling frustrated.
 

Braindead

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Great suggestion. Owner Care was able to tell me that I reached the limit as to my number of contracts but can request a second member number from title services. Good news but who the heck sets a limit at 17 and why wouldn’t title services tell me that was the reason and there is an easy fix. Feeling frustrated.
Ounce the contract is put in a second account call Owner Care back & request to have the accounts merged.
In the past they’ve merged the accounts after an owner makes the request to do so ounce the contract is transferred.
 

MattD

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Ounce the contract is put in a second account call Owner Care back & request to have the accounts merged.
In the past they’ve merged the accounts after an owner makes the request to do so ounce the contract is transferred.
That’s crazy too but I’ll try it.
 

Crafty71

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What is even more crazy is my account has over twenty contracts, with some a few new ones added in 2019 and I never had that problem...go figure.

Cheers!
 

Braindead

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I’m over 17 also & have added to my total in the last couple of months with no problem
 

Mongoose

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I’m over 17 also & have added to my total in the last couple of months with no problem
Wow! 17 to 20 weeks. How many points do you have annually? I saw one for sale on ebay for 2.7Millon points.
 

Braindead

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It would be nice if Wyndham would put out a definitive number of contracts or points allowed in one membership.
It was reported to be 40 contracts back in the mega-renters era.
Since the Great Suspension of 2016 — 2 posters were told a max of 10 contracts, that proved to be wrong.
Then a poster reported they couldn’t have over 20 contracts, if I remember right after the poster went over 20 Owner Care merged the accounts.
Now 17 contracts

It might be a subjective number based on different items just like if your on the do not sell list, items include:
GCs used
What percentage of your points are used on GCs
I’m sure there’s other criteria also.
Wow! 17 to 20 weeks. How many points do you have annually? I saw one for sale on ebay for 2.7Millon points.
I’m under 10mil points
 
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dgalati

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It would be nice if Wyndham would put out a definitive number of contracts or points allowed in one membership.
It was reported to be 40 contracts back in the mega-renters era.
Since the Great Suspension of 2016 — 2 posters were told a max of 10 contracts, that proved to be wrong.
Then a poster reported they couldn’t have over 20 contracts, if I remember right after the poster went over 20 Owner Care merged the accounts.
Now 17 contracts

It might be a subjective number based on different items just like if your on the do not sell list, items include:
GCs used
What percentage of your points are used on GCs
I’m sure there’s other criteria also.

I’m under 10mil points
Only thing that is definitive with Wyndham are the following top 5 IMHO.
1. Sales will use deception, half truths and lies in sales presentations
2. Maintenance fees go up annually
3. Wyndham has the right to change program rules
4. Wyndham math never adds up
5. Ovations sets the resale price at $0
 

Richelle

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It would be nice if Wyndham would put out a definitive number of contracts or points allowed in one membership.
It was reported to be 40 contracts back in the mega-renters era.
Since the Great Suspension of 2016 — 2 posters were told a max of 10 contracts, that proved to be wrong.
Then a poster reported they couldn’t have over 20 contracts, if I remember right after the poster went over 20 Owner Care merged the accounts.
Now 17 contracts

It might be a subjective number based on different items just like if your on the do not sell list, items include:
GCs used
What percentage of your points are used on GCs
I’m sure there’s other criteria also.

I’m under 10mil points

I don’t think it’s number of contracts. It’s probably more like number if points. “Think” being the keyword here. I cannot say with any authority, however, Wyndham may suspect that someone owning over a certain number of points may be a mega renter. I would imagine that number might be three million or higher.
 

Braindead

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I don’t think it’s number of contracts. It’s probably more like number if points. “Think” being the keyword here. I cannot say with any authority, however, Wyndham may suspect that someone owning over a certain number of points may be a mega renter. I would imagine that number might be three million or higher.
This makes sense to me...
That would make sense, although I remember Ron P saying every time he hit 40 contracts Wyndham started a new account.
I’m way over 3mil points & still added a contract in the last few months
 

dgalati

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I don’t think it’s number of contracts. It’s probably more like number if points. “Think” being the keyword here. I cannot say with any authority, however, Wyndham may suspect that someone owning over a certain number of points may be a mega renter. I would imagine that number might be three million or higher.
This is the beauty of Wyndham not publishing definitive rules. It is a moving target and it is hard to hit or plan around the rules.
 

Rolltydr

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This is the beauty of Wyndham not publishing definitive rules. It is a moving target and it is hard to hit or plan around the rules.
Maybe I’ve just been lucky, but I don’t have any problems at following the rules to use my points for my family to stay in timeshares when we take vacations. I purchased my points, some from Wyndham and some resale. I pay the mf’s every month. Wyndham tells me how many points it costs to stay at its properties during the timeframe I’m looking at and I pay the total points it costs for the stay. The only problem I have is the poorly designed and functionally deficient website.
 

dgalati

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Maybe I’ve just been lucky, but I don’t have any problems at following the rules to use my points for my family to stay in timeshares when we take vacations. I purchased my points, some from Wyndham and some resale. I pay the mf’s every month. Wyndham tells me how many points it costs to stay at its properties during the timeframe I’m looking at and I pay the total points it costs for the stay. The only problem I have is the poorly designed and functionally deficient website.
The new and improved website?
 

Rolltydr

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The new and improved website?

Aren’t we 3 years or more into the website now? It isn’t new anymore and many things were never improved. However, that doesn’t keep me from enjoying my timeshares.


Harry
 

Richelle

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That would make sense, although I remember Ron P saying every time he hit 40 contracts Wyndham started a new account.
I’m way over 3mil points & still added a contract in the last few months

True. It would make sense if they have multiple criteria for blocking transfers. One might be the number of contracts, and another might be the number of points. If you exceed whatever threshold they set, they block the transfer.
 

Richelle

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This is the beauty of Wyndham not publishing definitive rules. It is a moving target and it is hard to hit or plan around the rules.

I don't see rules constantly being changed. The last set of rule changes were back in 2017, as you know. How do we know this rule wasn't put in place when the other changes went into effect? I would imagine, not a lot of people come close to those numbers. If they do, the ones who are trying to use those points for a rental business will not draw attention to themselves by complaining about it. I would imagine this is not a common scenario, so it's not something you would hear about constantly. We have no way of knowing that rule changed recently, or almost three years ago. I will say the lack of transparency on that rule is frustrating. At a minimum, the reps should have an answer as to why the transfer is blocked. However, the majority of owners will likely never come near that number, so they probably saw no need to publicize it or include the rules somewhere where the reps can see it.
 

MattD

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Just a quick update. They now say you can’t have more than 8 contracts to a member number. I know that’s not true as I have 17. Their suggested solution is to create 2 additional member numbers and move 6 contracts to each. Crazy but I’ll try it. Just have to fax a request (won’t do by phone or email). Ugh. I think this is all to limit VIP benefits.
 

Baggi

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It would be nice if Wyndham would put out a definitive number of contracts or points allowed in one membership.
It was reported to be 40 contracts back in the mega-renters era.
Since the Great Suspension of 2016 — 2 posters were told a max of 10 contracts, that proved to be wrong.
Then a poster reported they couldn’t have over 20 contracts, if I remember right after the poster went over 20 Owner Care merged the accounts.
Now 17 contracts

It might be a subjective number based on different items just like if your on the do not sell list, items include:
GCs used
What percentage of your points are used on GCs
I’m sure there’s other criteria also.

I’m under 10mil points


What do you do with all those points?!
 

chapjim

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I don't see rules constantly being changed. The last set of rule changes were back in 2017, as you know. How do we know this rule wasn't put in place when the other changes went into effect? I would imagine, not a lot of people come close to those numbers. If they do, the ones who are trying to use those points for a rental business will not draw attention to themselves by complaining about it. I would imagine this is not a common scenario, so it's not something you would hear about constantly. We have no way of knowing that rule changed recently, or almost three years ago. I will say the lack of transparency on that rule is frustrating. At a minimum, the reps should have an answer as to why the transfer is blocked. However, the majority of owners will likely never come near that number, so they probably saw no need to publicize it or include the rules somewhere where the reps can see it.

Sending you a PM.
 

MattD

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Today I was told the limit of contracts per member number is 40 due to financial services system and that a second member number will generate automatically after 40 contracts - so that’s not my problem.

I was also told that Wyndham reserves the right to cancel/reject any transfers they want and that this quarter they are doing that. I asked why they would do that and was told if the transfer processing team decides to they don’t need a reason and won’t give one. I confirmed that all fees are now and always have been current, I have only used 2 GCs in a year and I have 17 contracts.

Even though they said this MAY only apply to the 2 transfers that got blocked and MAY only be the case for a month or two, this is totally arbitrary, unfair and deceptive and is about to blow up my purchases and cost me (and the sellers) money.

Ultimately I was told that to push further requires going to head of legal department - which I plan to do tomorrow. I can find the right person but has anyone experienced anything like this?
 
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55plus

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So if you are a seller and Wyndham won't transfer the deeds to a new owner you can just walk away from the deeds and stick the HOA the maintenance and Wyndham is okay with it? What resorts are they refusing to transfer? Is it another way for Wyndham to get their hands on choice location deeds?
 

MattD

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So if you are a seller and Wyndham won't transfer the deeds to a new owner you can just walk away from the deeds and stick the HOA the maintenance and Wyndham is okay with it? What resorts are they refusing to transfer? Is it another way for Wyndham to get their hands on choice location deeds?
No, Wyndham isn’t taking over the deal. They are blocking it. So it’s sad for the seller as this has been in process for 4 months and they have been paying fees and now have to start over - either with me or another buyer. Crazy.
 
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