pmccruden
TUG Member
I'm a little worried abvout an upcoming exchange as I have never exchanged with II before.
We are exchanging through II into two units at the Wesgate Lakes Resort in Orlando Thanksgiving week, so we are arriving next Saturday 11/22. We wanted to have both units in the same building so I called the resort a few weeks back to make that request and they had no record of the reservation. They said they don't typically get exchanges until two weeks before so I waited till this past Monday and called again and still they had no record of the reservation. They suggested I call II and have them fax a copy of the reservation to the front desk. I did that and although II was reluctant they said they would do it. I called back later that day and the resort said they had no record but it would probably take 24-48 hours to get it in the system. I called today and the resort said they had no record of the reservation but not too worry that those don't get into the system till 24-48 hours before arrival.
My question is should I be worried? I don't want to have two families arriving next Saturday with no reservations and I would really like to get them in the same building.
Any advice appreciated.
We are exchanging through II into two units at the Wesgate Lakes Resort in Orlando Thanksgiving week, so we are arriving next Saturday 11/22. We wanted to have both units in the same building so I called the resort a few weeks back to make that request and they had no record of the reservation. They said they don't typically get exchanges until two weeks before so I waited till this past Monday and called again and still they had no record of the reservation. They suggested I call II and have them fax a copy of the reservation to the front desk. I did that and although II was reluctant they said they would do it. I called back later that day and the resort said they had no record but it would probably take 24-48 hours to get it in the system. I called today and the resort said they had no record of the reservation but not too worry that those don't get into the system till 24-48 hours before arrival.
My question is should I be worried? I don't want to have two families arriving next Saturday with no reservations and I would really like to get them in the same building.
Any advice appreciated.