Worldmark New Website

[Sandy VDH]

Its down today too, as is the Wyndham website.

 

[Tacoma]

It seems to be down again. I can't get the place where it allows me to log in.

 

[DaveNV]

It seems to be down again. I can't get the place where it allows me to log in.

There was a post in another thread that said they were doing another upgrade overnight today.

Dave

 

[basl99]

With all the money Wyndham has, they can easily make a good website

 

[rickandcindy23]

How do you get to information about specific resorts? I loved the old website because I could look at very detailed information about unit types. For Dolphin's Cove, only the 2 and 3 bedrooms have information. I was trying to see what the difference is between the various one bedrooms to avoid getting one with the queen bed. I want a full kitchen. The website truly is a downgrade from what we had before. It's slow and really terrible for searching. Ironically, it's the same as the Wyndham, which is terrible, too.

 

[easyrider]

How do you get to information about specific resorts? I loved the old website because I could look at very detailed information about unit types. For Dolphin's Cove, only the 2 and 3 bedrooms have information. I was trying to see what the difference is between the various one bedrooms to avoid getting one with the queen bed. I want a full kitchen. The website truly is a downgrade from what we had before. It's slow and really terrible for searching. Ironically, it's the same as the Wyndham, which is terrible, too.

I miss the resort map the most. I liked this for planning a road trip. I agree that the new website is terrible but I did notice that credit and account transfers have sped up.

Bill

 

[Eric B]

How do you get to information about specific resorts? I loved the old website because I could look at very detailed information about unit types. For Dolphin's Cove, only the 2 and 3 bedrooms have information. I was trying to see what the difference is between the various one bedrooms to avoid getting one with the queen bed. I want a full kitchen. The website truly is a downgrade from what we had before. It's slow and really terrible for searching. Ironically, it's the same as the Wyndham, which is terrible, too.

The only way I've found to get unit type information is to do the map search for a set of dates, then use the link embedded in the specific unit type for availability that shows up. It's definitely a major step down in functionality from the last website, though that one wasn't as nice for sales - the only thing that seems to matter to Wyndham.

 

[WManning]

With all the money Wyndham has, they can easily make a good website

Can they at least stop the updates that never enhance a user experiance?

 

[JSteveW]

Back in March and April rickandcindy23 and WManning both suggested the new World Mark website would probably be worse than the old one, which actually worked quite well. Unfortunately, they were right. I do admit I have seen one or two or more features on the new website, which are improvements. But it's all about resort selection and booking. Or don't they get that??

 

[lotus5]

Anybody having challenges accessing the (new) Worldmark website? I talked to customer service and they confirmed the issues and sympathized but no real solutions? Any suggestions?

 

[geist1223]

I successfully Booked a 2 week stay at 7th Mountain for July 2023 this morning.

 

[HudsHut]

Anybody having challenges accessing the (new) Worldmark website? I talked to customer service and they confirmed the issues and sympathized but no real solutions? Any suggestions?

What sort of challenges?
Can you log in?
Are you able to navigate to "Resorts", then "search monthly availability"?

 

[Sandy VDH]

when is Monday Madness supposed to post.

 

[HudsHut]

I don't usually check Monday Madness, so I'm not certain if the website has been updated today:

See this week's Monday Madness deals.

Book your next WorldMark vacation with Monday Madness weekly resort specials.

worldmark.wyndhamdestinations.com

 

[djyamyam]

Does anyone know how to clear a temporary booking out of the reservation system? On the old website, if I started a booking and then decided I didn't want to proceed and book something else, it would require me to cancel the non-completed reservation before making the new booking. How do I get rid of that non-completed reservation on the new website? I'm currently getting the "you're multitasking" message and forces me to "go back" but then I'm stuck in limbo

 

[Hobokie]

Does anyone know how to clear a temporary booking out of the reservation system? On the old website, if I started a booking and then decided I didn't want to proceed and book something else, it would require me to cancel the non-completed reservation before making the new booking. How do I get rid of that non-completed reservation on the new website? I'm currently getting the "you're multitasking" message and forces me to "go back" but then I'm stuck in limbo

This has happened to me, you just have to let it expire… I have noticed though that the new site will send a “null reservation cancellation” when this happens so you could just wait till you get that? Yes, this is a PITA!

 

[Hobokie]

when is Monday Madness supposed to post.

I have seen that this posts around 11am PST (at least this has been my experience)

 

[geist1223]

Today I played around on the New System. I was looking at Booking Coral Baja 13 months out. I put in Coral Baja and my Dates. It quickly displayed the 12 units (of various sizes) that were available for my Dates and the cost in Credits for each Unit.

 

[Eric B]

They say they hear us re: the new website! I feel so much better.

Most interesting tidbit in the video is the promised ability to search and book Club Pass resorts.

 

[easyrider]

They say they hear us re: the new website! I feel so much better.

Most interesting tidbit in the video is the promised ability to search and book Club Pass resorts.

I saw this yesterday and went to log into WM. The more I use the new website the easier it has become. It reminds me of how I didn't like win 10 but got use to it. I still don't like win 10 but I hope to like the new WM website.

Bill

 

[Tacoma]

Today I can log in and check for availability at resorts but I can't get my existing reservations to show. I have to cancel one soon so I hope they resolve this problem quickly.

 

[bizaro86]

Today I can log in and check for availability at resorts but I can't get my existing reservations to show. I have to cancel one soon so I hope they resolve this problem quickly.

Same for me. Hopefully they get that resolved as I prefer not to call.

 

[CO skier]

Most interesting tidbit in the video is the promised ability to search and book Club Pass resorts.

Wyndham management has been promising this feature since at least 2015, and the ability to view waitlists longer than that. Do not hold your breath.

More than 6 months into the new website, and it does not offer half the search capabilities the old website did. The presenters state that the old software was obsolete. So, the software available today cannot be programmed to offer features that were developed more than 15 years ago?

 

[Tacoma]

Yes we are all trying not to call. Today I got to my reservation page but it says I have no reservations and then the connection completely broke again. I have about 5 reservations one of which needs to be cancelled fairly soon. There entire IT department that brought this in deserves to be fired. It's as bad as the Phoenix system that the Canadian government brought in for employees in 2011. The cost was to be just over 300 million and they are saying it will likely be 2.2 billion. At least I don't work for the federal government.