- Joined
- Jun 1, 2006
- Messages
- 22,056
- Reaction score
- 29,344
- Points
- 1,348
- Location
- Mesquite, Nevada
- Resorts Owned
- Free Agent
There's a portion to this story that I just remembered. The new, lower price, if I now remember correctly, was perhaps advertised as "online only". This was some time ago (~15 years?), but when I first posted my recollection above it seemed I was forgetting some detail, and I think that was it -- online only. Nonetheless, it doesn't really change the story, the amount of common sense needed, or the most reasonable outcome; I would have to re-package and return the TV, giving the local warehouse a used TV to deal with, then re-order the TV online and have the new one delivered to my house. Still far more reasonable to just issue a refund.
I agree. And that was before the open-ended returns on electronics was changed to the 90-day policy. I think overall, things now are easier to work with. Costco has had to adjust to the market, but still has the most generous return/refund policy of any company I know of. If you had the same situation today, I think it would have gone more easily for you.
Dave