WM two-night minimum stay - Management response

[Mongoose]

Sure but Wyndham isn't doing anything for cost. They likely set a cost for the time it takes to clean a room. The average amount of time it takes to clean a room is 20 - 30 minutes. There is no way this cost $127 a room without adding management costs and marking up room amenities like spice, coffee and soaps to the workers wage and benefit package.

Bonus time has been part of the Worldmark deal from the get go. Every owner knows this. If it cost more it cost more and the mf's make up the difference. That is the contract. It's that simple.

Bill

You can’t clean a 1 or 2 br unit in 20 mins, especially with COVID requirements. Those numbers are for hotel rooms pre COVID.

 

[Mongoose]

I actually spoke with Worldmark customer care today. We did talk about the 2 night minimum. Why this was put into place was because of covid . In the beginning of covid the housekeepers had to wait 24 hours before entering the unoccupied room. Currently it is 1 to 2 hours after a guest checks out depending on what the state and fed has in place. I asked if Club Wyndham has the same 2 night minimum and was told yes depending on location. I was told all Worldmarks are fully staffed so it isn't a labor shortage. There is no word on when this policy will change as of today.

We also talked about Moab. The resort is totally built and the reason it is open is because they haven't been able to furnish the rooms because of shortages. There is no furniture.

Bill

The 24 hour guidance came from the CDC.

 

[troy12n]

deleted

 

[Ty1on]

You can’t clean a 1 or 2 br unit in 20 mins, especially with COVID requirements. Those numbers are for hotel rooms pre COVID.

You give it 30 min per room, that's 90 minutes for a 2 BR. $85 per hour is still pretty steep, even with benefits, markup and supplies.