Fern Modena
TUG Lifetime Member
I got a robo-call from Bank of America's Fraud Division this morning at 8:30am. I had just awoken. It was the fraud department, saying they detected fraud on one of my credit cards and wanted to verify some info.
Well, I don't talk to recorders, so I took down the info for a call back, and went to the online credit card page. Sure enough, the account was blocked with a message to check the fraud page. I went there, and it appears my card was used by somebody who used foreign currency for a purchase at Amazon.com and also "tested" the card at the I.D.F...no purchase there, but a test transaction.
So I called the fraud people, and they asked a few questions and said to tear up the card and I'd get another within five days. They would also send me some papers to sign so they could investigate, and they'd back off the charges while they did so.
The interesting thing about all this is that I never take this card out of my home office. I only use it online, and I hadn't used it for any foreign transactions in months and months. But somebody, somewhere, got the number and/or sold it.
It is a tad disturbing becase I use this one for Amazon and a couple of regularly scheduled things, which I will have to change. Oh, well.
Fern
Well, I don't talk to recorders, so I took down the info for a call back, and went to the online credit card page. Sure enough, the account was blocked with a message to check the fraud page. I went there, and it appears my card was used by somebody who used foreign currency for a purchase at Amazon.com and also "tested" the card at the I.D.F...no purchase there, but a test transaction.
So I called the fraud people, and they asked a few questions and said to tear up the card and I'd get another within five days. They would also send me some papers to sign so they could investigate, and they'd back off the charges while they did so.
The interesting thing about all this is that I never take this card out of my home office. I only use it online, and I hadn't used it for any foreign transactions in months and months. But somebody, somewhere, got the number and/or sold it.
It is a tad disturbing becase I use this one for Amazon and a couple of regularly scheduled things, which I will have to change. Oh, well.
Fern