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Where do I find my 'free' night on Marriott website?

Cathyb

Cathyb

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Looks like Marriott has changed their website and now I cannot find where my free night is listed (have a black Marriott/Chase Visa card).

Can someone please guide me to where they list those. TIA
 
dioxide45

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Cathyb said:
Looks like Marriott has changed their website and now I cannot find where my free night is listed (have a black Marriott/Chase Visa card).

Can someone please guide me to where they list those. TIA
Click to expand...

I check the Rewards Account Activity section. You should be able to see where it was added. If was in a prior month, you will need to select the appropriate month.
 
tschwa2

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It should be listed under the Reward Activity tab. The one's that come when you initially sign up are not bookable online. You either have to make a reservation with points and then call up and get it changed to the certificate or call up and have the reservation made with the phone rep using the cert.

I used mine a few weeks ago and they still tried to take the points rather than the expiring cert when I set the whole thing up on the phone. I contacted CS and they credited the points back to the account.
 
dioxide45

dioxide45

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tschwa2 said:
It should be listed under the Reward Activity tab. The one's that come when you initially sign up are not bookable online. You either have to make a reservation with points and then call up and get it changed to the certificate or call up and have the reservation made with the phone rep using the cert.

I used mine a few weeks ago and they still tried to take the points rather than the expiring cert when I set the whole thing up on the phone. I contacted CS and they credited the points back to the account.
Click to expand...

My wife had no problem making a reservation and having the cert attach to it online. This was one for signing up for the card, not the one you get on your anniversary.
 
tschwa2

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My wife had no problem making a reservation and having the cert attach to it online. This was one for signing up for the card, not the one you get on your anniversary.
Click to expand...

Really I couldn't see anyway to attach it online so I called and asked and the rep said I had to call to make the reservation and indicate I wanted to use the cert. When I called later to do so they messed it up.
 
P

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Good evening....

Go to MR activity.....

It will be under unused certificates!


Happy huntin....

P.s. have you ever met Greg, he hails from Carlsbad....

We can have a sub membership of carlsbad tuggers
 
Cathyb

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Thanks all

puckmanfl said:
Good evening....

Go to MR activity.....

It will be under unused certificates!


Happy huntin....

P.s. have you ever met Greg, he hails from Carlsbad....

We can have a sub membership of carlsbad tuggers
Click to expand...

Thank you and everyone!!! No, but I have e-talked with Greg. Years ago we used to have all the Carlsbad/San Diego Tuggers meet once a year. We learned so much on tips to do timeshare stuff plus have a nice lunch. Be open to re-establishing that if others are interested :cheer:
 
klpca

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Cathyb said:
Thank you and everyone!!! No, but I have e-talked with Greg. Years ago we used to have all the Carlsbad/San Diego Tuggers meet once a year. We learned so much on tips to do timeshare stuff plus have a nice lunch. Be open to re-establishing that if others are interested :cheer:
Click to expand...

Count me in on that!
 
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