- May 6, 2017
- Reaction score
I'm still getting "Something unexpected just happened"
Just adding my voice. I am getting the same thing. I did manage to log in via Chrome incognito... but "no upcoming reservations." Well, that isn't true, my wife and daughter are checking in to Galena this afternoon. Anyway... to your point. I AM going to call and make sure they ARE inundated with unhappy owners. I try to be very rational and objective, but this is pathetic, pure and simple. I will be very polite to the VC (not their fault), but Wyndham needs to know this is unacceptable in every way we can communicate it.Bummer. I would call, but you know they are being inundated by unhappy owners.
Thank you. We do appreciate the update. While it would be great to never have these sorts of issues it is understandable. Is there any way that you could suggest that this type of accurate update be placed on the website as opposed to the current as “we upgrade your online experience” line.Wyndham is experiencing significant reported issues with multiple applications and systems today. It doesn't appear limited to just Club Wyndham from what we have observed. The Club Wyndham website is actually cloud based - so the website itself is still accessible - but the login process and all other inventory functions are reliant upon middleware systems that Wyndham hosts that are experiencing issues. That's as much as we know. No ETA has been given on remediation. The website has the "down for maintenance" page currently displaying whenever attempting owner login. Personally, I would expect intermittent issues for the remainder of the day at least.
Make offers to some of those travel experts, although I didn't think travel experts would be the ones to fix IT problems. I thought it was Sales that fixed IT problems!You know what would really be nice? Wyndham hire people that can deal with these website issues in a timely manner.
Yea but Competent people come at a higher cost. You guys just don't get it. Sales is where they spend the money and what profits them the most. Owners tring to book are a captive market and have no other choice but to grin and bear it.You know what would really be nice? Wyndham hire people that can deal with these website issues in a timely manner.