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what they don't tell you

Scamfighter

newbie
Joined
Dec 29, 2022
Messages
1
Reaction score
1
Points
1
Resorts Owned
Diamond resorts international
I recently attempted to return my time share back to Diamond in a paid in full condition. I was fully up to date with them and was advised to speak to transitions to leave the program. Only at this time did I find to my surprise that each and every time the companies "owners update", high pressure sales sessions where they sold an outright lie to get us to move up in level never dropped the previous contract! At no point did they tell us that the new contract is in addition to the old one for yearly Maintenace fee's purposes. Only when speaking to transitions did I discover I was paying Maintenace fees for 4 contracts though only the highest level is ever used to book from. They demanded money to cancel each contract totaling 4 grand. This is far too much for me to pay just to give back to them what I paid to them far more than I received in usage for. They sell you that the points you are asked to purchase have a value of a whole lot of dollars a point but when you offer to give them back what according to them is worth up to 50 thousand dollars to resell to a future customer, they want you to pay them to take it! I have already paid off many loans I had to take to purchase those points I should not need to pay thousands more for contracts I believed had been dropped when up grades were sold! Now the company is owned , likely not in full, by Hilton as many years back I was told when Diamond purchased Pacific Monarch our first time share product, that they only bought 90% and that we owed maintance fees to both companies that next year as we would have to buy extra points to have diamond take us fully off the original company. I don't know about you but I can only be at one place at any time so why should I pay upkeep fee's to the company that owns 85% of the buildings I book at and additional fees for the same room to his partner?
 

GIGISailing

TUG Member
Joined
Jun 23, 2022
Messages
2
Reaction score
1
Points
51
Resorts Owned
Mystic Dunes
My sister owned with Sunterra when Diamond bought them out. Her husband had multiple back surgeries and they decided to exit Diamond because they just could not travel anymore. They told me they were ignored, then got an attorney, and it took a year and cost them $6,000 to get out, In the meantime they had to keep it fully paid up.
 

bobpark56

TUG Review Crew: Expert
TUG Member
Joined
Feb 3, 2008
Messages
1,694
Reaction score
375
Points
444
Location
Gibsonia, PA (just north of Pittsburgh)
Resorts Owned
Westin Lagunamar, Westin Aventuras, Marriott Grande Vista, Sandos Caracol, Festiva, Diamond Resorts (Hawaii Collection)
I thought there had been many reports, both on TUG and on Facebook, of just walking away from a paid-up DRI timeshare....and nothing really happening, except perhaps for a few dunning letters. There does not seem to be any mechanism for DRI or "come get you." I think it would be polite, though, to let DRI know what you are doing, so that they can resell or rent out your Diamond points or their equivalent. .
As an alternative, has anyone successfully rented out their Diamond bookings on Redweek or another service for an amount that covers you maintenance fees? Is that legal? Did it work? We have been able to do this for our Sandos ownership and our Westin St John ownereship.
 

pierrepierre

TUG Member
Joined
Dec 19, 2017
Messages
188
Reaction score
127
Points
154
Location
Alden, MI
Resorts Owned
Palace Resorts
Yes, every time you purchase new points it is a new contract....so your total points equal the points you purchased in total on the total contracts. We exited, knowing we had 5/6 (cannot remember) contracts to get out of. Transitions was the most economical and fastest way to exit, knowing it would be legal and over with, and the transitions fee varies with what state you signed the contract in.
 

Talent312

TUG Review Crew: Veteran
TUG Member
Joined
Jul 4, 2007
Messages
17,463
Reaction score
7,277
Points
948
Resorts Owned
HGVC & GTS
As I see it, you have two options:
(A) Pay them what they want.
(B) Default, let them hound you & foreclose.
.... If they get a deficiency judgment, file Bankruptcy.
 

bheth1982

Guest
Joined
Oct 2, 2021
Messages
5
Reaction score
1
Points
13
Resorts Owned
WYNDHAM FLAGSTAFF
Do you know if Transition is still available? In the new Diamond web page do not have any information about it...
 

goaliedave

Guest
Joined
Jan 5, 2019
Messages
1,298
Reaction score
854
Points
123
Resorts Owned
Raintree, Diamond (bought by Hilton), Shell (bought by Wyndham), Sheraton (bought by Marriott), Palace Resorts, a few independants
Diamond will never hurt your credit, so just stop paying and dodge collectors for 2-3 years.
 

pierrepierre

TUG Member
Joined
Dec 19, 2017
Messages
188
Reaction score
127
Points
154
Location
Alden, MI
Resorts Owned
Palace Resorts
Transitions thru Diamond direct is the best place to go. It all depends on "where" you purchased the contracts...the cost to get out of that contract. Good luck. We had 5 contracts...Nevada and Arizona....glad to be done with them...3 years now!!!!! Yippie
 

mdvesper

TUG Member
Joined
Jun 2, 2015
Messages
3
Reaction score
3
Points
113
Location
Leander, TX
As I see it, you have two options:
(A) Pay them what they want.
(B) Default, let them hound you & foreclose.
.... If they get a deficiency judgment, file Bankruptcy.
Can't they put a lien on your properties, ruin your credit?
 
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