Before Wyndham purchased Worldmark everything was great...then began the downward spiral..for example
1. Wyndham changed the website for the WORST! - now very clumsy to navigate - long pauses that cause you to lose the reservation - very random - This has gone on for many months so is obviously not just incompetence which could have been overcome by now. Several professional programmers and system analysts have commented on wmowners on the 'trash website'.
2. With the new website it has become almost impossible to grab 3 bedrm suites 13 months before the desired date. There are now apparently ways for the mega-renters (who own many suites in different names/accounts and this includes Wyndham) to keep 'forwarding' their reservations and waitlist requests so when the average member tries to grab a suite 13 months out there are no units available for many days beyond the 13 months out. As a result Wyndham and the mega renters are able to keep the high season, desirable resort, 3-bedroom suites to themselves. Read more about this on wmowners.com. Meantime the typical owners are paying maintenance costs
2. Prospective buyers attending sales sessions are regularly lied to and harrased.
3. Wyndham has pretty well ruined the resale market for Worldmark units by unreasonably delaying possible sales. Wyndham must sign off on any prospective sale because their name is on the original agreement, and they use this opportunity to their advantage by taking excessive time (months not days) to approve the sales agreement between the original owner and prospective new owner, to let the sale happen. This is enough to stop the sale in most cases. Check out some of the resale companies and try to find Worldmark/Wyndham units..One of them explained this WM/W trick.
4. For more detail go to the websites I mentioned above and read the many many 1-star ratings (eg Trustpilot.com/tripadvisor.com/consumeraaffairs.com/ wmowners.com. Trustpilot and Consumeraffairs are neutral reputable review sites that cover many types of merchandise and services.
For more details refer to the websites I mention above..
I am one very happy Worldmark owner, twice over. First time, 2013 to 2017, and then since 2022.
- People complain about the new website, yes it is not as good as the old one but it is far better than Marriott's! BTW, I also own Vistana and Marriott timeshare.
- So far, I have not had any issue booking 1BR and 2BR at 13 months ahead as in the past. We do not have a need for 3BR so I have not encountered what you had listed.
- With any timeshare systems, avoid attending any sales presentations. They are all liars, or at best ignorant in the product.
- Wyndham does not "approve the sales agreement". The transfer department takes about 3 to 4 months to transfer a resale contract. It is not very different from other systems. Vistana and Marriott take equally long.
- If you go to all those stated websites, all timeshare companies get the same low rating. The ratings are usually by timeshare owners who had paid retail, i.e. from the developers, and then realized that their purchase had depreciated by 90% or more, after they passed the rescission period.
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