That happened to me in March for my first Wyndham ownership and I was able to call Club Wyndham and get the account set up. That means you're all set.I am in the process of buying resale, it’s been about 12 weeks and I just received ~6 password reset emails for paymentus, a service I’ve never used before. I am not sure what this means? Does it mean the transfer is nearly complete? This is the only thing I received from Wyndham, I don’t have an account number unless they are re-activating an account number I had under a discover package back in 2018/2019.
Congrats! I'm at about 9 weeks and each time I call they tell me "12 weeks" so we will see.My fellow TUGgers, it is with great pleasure that I inform you that at exactly 12 weeks, Wyndham has completed my transfer and created my member number! I was able to register on the club website and made my first reservation....for next week!
To those of you who are still waiting and have been waiting even longer than I have, I hope your transactions complete quickly.
No, a resale buyer is just a contract being transfered from an existing owner to a new owner. Wyndham doesn't make any real money on the sale like they do on a purchase from them, they only get the transfer fee which to them is minimal. Also, on a resale the maintenance is being paid by the existing owner until the sale is completed. On a purchase from them Wyndham is paying the maintenance on the unit until it is sold to the buyer so that is another incentive for them to move that purchase paperwork along. Now one might say that perhaps the existing owner is not paying their maintenance so moving the sale along quickly would be an incentive. Delinquent owners not paying their mainteance is not Wyndham's problem it is the HOA's problem with the mainteance fee the other owners have to pay.Wouldn't a resale buyer be considered a new owner?
I never called or bugged Wyndham, and this contract has now hit my account yesterday, June 3 - so exactly (suspiciously?) three months from when they received the documentation.I volunteer as tribute...I mean as a control subject - I have a deed that was sent to Wyndham on March 3, and I will not call them and we can see how everything shakes out. It's an even-year deed, so I'm not in any hurry.
Priorities Priorities Priorites! Things that make money for people and companies always have enough staff to get the big ticket items out and bring in the cash. Transfer a timeshare from one owner to another is not making Wyndham much money so it doesn't get the priority to move the paperwork. I BET YOU NEW SALES DON'T WAIT 6 MONTHS!!Shortage of staff at Wyndham and the transfer company. IMHO.
My most recent purchase involves a piggyback contract. The Atlanta points where in my account the next day. The paperwork for the piggyback contract took about a month to get. It was sent back and they received it beginning of March. I am still waiting for it to transfer. So despite buying direct from Wyndham, the Piggyback is still taking awhile. Normal point purchases happen almost immediately but the ownership is not actually transferred yet. If it's a deed it can take a bit. You don't know how long it actually takes, because you're given your points immediately. I suspect the actual transfer process takes just as long as others, but it's possible it is a bit quicker.Priorities Priorities Priorites! Things that make money for people and companies always have enough staff to get the big ticket items out and bring in the cash. Transfer a timeshare from one owner to another is not making Wyndham much money so it doesn't get the priority to move the paperwork. I BET YOU NEW SALES DON'T WAIT 6 MONTHS!!
I called regularly and followed up with the title department. Last Friday, the day after the 12-week mark, I called and the transfer hadn't been completed, so the agent put in a "rush request" or something like that. They then recommended calling back in 10 business days. LOL.I never called or bugged Wyndham, and this contract has now hit my account yesterday, June 3 - so exactly (suspiciously?) three months from when they received the documentation.
Thank you for sharing this information.We completed the transfer of the CWA points we purchased. We signed the Assumption Agreement on August 27th and the points transfer was apparently completed on 11/3. I received the Paymentus password reset email on 11/5 and called Wyndham on the 8th to get our member and contract numbers in order to register for online reservation access. transfer paperwork and the transfer fee payment were complete on 8/4. So if we use the 8/4 to the 11/3 dates, it is about 12 weeks for Wyndham to complete their piece. I do know, in there, that it took the seller about 10 days to sign on their side.
Yes, the first notification was the Pamentus password reset. Once you have that, you should also be in the Clyb Wydnam system but you need to call to get your Owner and Member numbers. The Paymentus system has some numbers, but they don't work.Thank you for sharing this information.
We are in a similar situation regarding CWA points purchased, with the Assumption Agreement signed then WYN confirmed receipt on 20 Sept.
So, when you were waiting and wondering when all is complete - your first real notice was that request via email for the Paymentus password reset on 05 Nov ?
Thanks kindly
Rich
12 weeks was what my recent additional Bonnet Creek took to close (my timeline was very similar to yours).We completed the transfer of the CWA points we purchased. We signed the Assumption Agreement on August 27th and the points transfer was apparently completed on 11/3. I received the Paymentus password reset email on 11/5 and called Wyndham on the 8th to get our member and contract numbers in order to register for online reservation access. transfer paperwork and the transfer fee payment were complete on 8/4. So if we use the 8/4 to the 11/3 dates, it is about 12 weeks for Wyndham to complete their piece. I do know, in there, that it took the seller about 10 days to sign on their side.
Thank you Thank you Thank you.I should add, when you call. Call the number for seasoned owners and select option to for Financial Services. When I called, I call the number for new owners and she said she had to transfer me to Financial Services as only they could give me the owner and member number. I could have save a step and some time by calling the Seasoned Owner line first. When you call, they will ask for your owner or member number. You just have to tell them you don't have it and they will ask for your phone number. I figured out that ours was incorrect in Paymentus and that was the number they had to use to look our account up. So verify the phone number in Paymentus and even if you fix it, they will need whatever was in Paymentus originally to lookup your account.