What happens if I cancel 4 wks out?

[ConejoRed]

If you used borrowed Club or Portfolio Points for the reservation, they will be returned to the original Reservation Window without penalty; however, any advance payment of estimated maintenance fees and taxes will not be refunded

I have a question on this section. I used borrowed points from my 2021 use year to make a reservation at Kaanapali for October 2020 which we just had to cancel because they have extended the quarantine period. I had to prepay the maintenance fee so I know they were classed as borrowed. When I cancelled (within 60 days), they have gone into RCUP. It seems to me based on the above, they should go back into CUP? The balance of my 2021 point not used are in CUP and my Owned week is week 20 In case that makes a difference.

 

[sjsharkie]

It is my understanding that RCUP points expire on 12/31/21 provided those points were granted because the resort was not in operation due to Covid-19. Otherwise the termination date is governed by LCUP rules. You may need to call Hyatt to verify the applicable date.

BTW, another way to extend LCUP points is to reserve a unit at the end of the traditional LCUP period. That occupancy must be completed within 60 days. Therefore, LCUP points would last a total of 8 months provided the reservation would start 15 weeks before the 8 month expiration date.

Thanks. I will call tomorrow and check -- since I didn't own the points previously, I have no idea why they are in restriction.

Appreciate the help.

-ryan

 

[sjsharkie]

I have a question on this section. I used borrowed points from my 2021 use year to make a reservation at Kaanapali for October 2020 which we just had to cancel because they have extended the quarantine period. I had to prepay the maintenance fee so I know they were classed as borrowed. When I cancelled (within 60 days), they have gone into RCUP. It seems to me based on the above, they should go back into CUP? The balance of my 2021 point not used are in CUP and my Owned week is week 20 In case that makes a difference.

If you cancel within 60 days, they are restricted -- under normal or COVID policy.

-ryan

 

[Pathways]

It's my understanding that RCUP points have their own schedule for expiration. That's much longer than LCUP points which only last 6 months

RCUP points are simply CUP points that were used and cancelled within 60 days or less. So RCUP points could last 1 day or 364 days. (If you made a reservation by cancelling your HRPP week the day it became available at 1 yr out, used the points for a reservation say a month in advance, and then cancelled that reservation, the points would be restricted for the remainder of the CUP period - so almost a year.

After RCUP ends, then LCUP begins. LCUP by rule lasts 180 days. COVID cancellations may extend your LCUP until 12.31.21

It is my understanding that RCUP points expire on 12/31/21

As noted - no RCUP points expire that far in advance, only LCUP cancelled due to COVID

 

[Pathways]

If you cancel within 60 days, they are restricted -- under normal or COVID policy.

-ryan

Correct. Less that 60 days, always restricted. Could have been a HRPP week originally, CUP, RCUP, LCUP points. Doesn't matter, the points will be restricted. Whether they are RCUP or LCUP depends on the timing and from where they came originally.

 

[sjsharkie]

It is my understanding that RCUP points expire on 12/31/21 provided those points were granted because the resort was not in operation due to Covid-19. Otherwise the termination date is governed by LCUP rules. You may need to call Hyatt to verify the applicable date.

BTW, another way to extend LCUP points is to reserve a unit at the end of the traditional LCUP period. That occupancy must be completed within 60 days. Therefore, LCUP points would last a total of 8 months provided the reservation would start 15 weeks before the 8 month expiration date.

Just following up on the result after speaking with Hyatt member services.

Yes, these points were restricted due to COVID, will move to LCUP on 9/12 and have an expiration of 12/31/21. I do also have 120 points that will move from CUP to LCUP that will have an expiration of 3/12/21 since they are not covered by COVID. I've decided that for $41, it isn't worth it to extend the life of these for 9 months through book and cancel so I will try to use them by March or let them expire. Thanks for everyone's help.

-ryan

 

[boraxo]

A couple of newbie questions:

• What is the cancellation fee if I cancel my regular home resort week > 60 days notice?
• If points go into RCUP then can I immediately waitlist for another resort?
• Can I use the RCUP to reserve a date at my home resort that is past my regular week? How far after?

Thanks

 

[sjsharkie]

A couple of newbie questions:

• What is the cancellation fee if I cancel my regular home resort week > 60 days notice?
• If points go into RCUP then can I immediately waitlist for another resort?
• Can I use the RCUP to reserve a date at my home resort that is past my regular week? How far after?

Thanks

1. Edited: Sorry, I misread your question. Kal would know this one.
2. Yes, but with your waitlist, you only can protect your contract AFAIK, not the bucket the points are in. So it will take from the most restrictive bucket first (LCUP, then RCUP). Still, to answer your question, you can immediately waitlist for another resort.
3. Yes. Waitlist goes out 18 months IIRC.

-ryan

 

[bdh]

1. Edited: Sorry, I misread your question. Kal would know this one.
2. Yes, but with your waitlist, you only can protect your contract AFAIK, not the bucket the points are in. So it will take from the most restrictive bucket first (LCUP, then RCUP). Still, to answer your question, you can immediately waitlist for another resort.
3. Yes. Waitlist goes out 18 months IIRC.

-ryan

I'm thinking there's a hiccup in Q & A on #2 and 3.

2. The Hyatt system is set up to use the oldest points first, however if the reservation is more than 60 days from the date of confirmation, the system will not use RCUP or LCUP points. (see #3 below)
3. RCUP points can be used at any HRC property, however similar to LCUP, the reservation can only extend 60 days out from the day of the request.

 

[sjsharkie]

I'm thinking there's a hiccup in Q & A on #2 and 3.

2. The Hyatt system is set up to use the oldest points first, however if the reservation is more than 60 days from the date of confirmation, the system will not use RCUP or LCUP points. (see #3 below)
3. RCUP points can be used at any HRC property, however similar to LCUP, the reservation can only extend 60 days out from the day of the request.

Since it was a newbie asking, I was just answering each question as written independent from the other questions. But re-reading it, if it is tied to question #1, then you are correct and they should disregard my response.

My main point is that you can only protect contracts on the waitlist, but you can't choose specific buckets of points they come out of. Also for #2, I think the most restrictive bucket that qualifies is the correct answer. In your scenario, there could be older points that are in CUP vs RCUP, but RCUP would be used first if the reservation is within 60 days.

-ryan