ure - when online click the COVID-19 link at the top.
If you cancelled before that policy was posted I hope they will fix it for you.
That appears to be what you copy/pasted above. It does not say RCUP. It say 'restricted' and points will be returned to the corresponding use window.
While somewhat vague in the link, the VC's will tell you (and I have thousands of points affected by this), the points will go back into your account as RCUP or LCUP (the corresponding use window) and will simply continue their journey with expiration dates as normal. That is they will become LCUP at the start date of the reservation of the original owned week. That will last for six months as always, it will then show on your account as 'expiring', and then drop off your account. They are keeping track of those points separately, and they will not truly expire until the last day of 2021. You must call to use them if the points have expired due to the LCUP dates, as they will not show in your account.
They say the IT folks are working to get all this added to the website, but don't hold your breath.
Also, once they hit LCUP, you cannot use them for Interval.
That is how it is SUPPOSED to work, and I called to verify before I first replied.
That being said, sometimes a supervisor will approve an exception, as they did for me for a couple of my weeks. But I struck out on most of them.
The VC's will use the term 'restricted' for both RCUP and LCUP as the website Covid notice has done. You are using it to mean RCUP specifically.