My last checkin on Jan 15 had a Front Desk person GREET me by name before I entered the door of Kidiani Lodge. My lugagge was already in my room from Magic Express. Check in was immediate as I was walked over to the counter and introduced to the clerk. Photo id and how many key cards?
No, I have NOT done online checkin and I was an RCI exchanger. Did notice on paperwork later, it stated "DVC owner - YES".
How did that ALL HAPPEN? I did volunteer for an airline bump and my luggage flew out 2.5 hours before I did. And I collected $812.40 in airline vouchers, too.
Just wish my room was closer than the 558 paces to/from the elevator.:annoyed:
Same thing happened to us at Kidani back in 2010. We didn't do online check-in, but did take DME so we somewhat "checked in" at the airport. Our family was 6 of the 10 or so people that got off at Kidani so I guess it wasn't impossible for them to guess who was who, but it really started the trip off on a great note (and impressed my folks who had never stayed on-site before). Got off the bus and was greeted at the door with "Hello Mr. Logan115, here's your welcome packed and allow me to walk you over to the front desk to check-in."
The day got better as they put us in a dedicated 2BR instead of the LO we booked. I didn't realize it as we quickly dropped our stuff in the room and headed to MK. Got back and when I noticed we were in the LO and went to the front desk - not a big deal as it was us and my parents. No other LOs available that evening at Kidani or Jambo, so they gave me a cash refund (without me even asking for it) of $940 - the rack rate for our room that evening. We had the option of moving rooms the following day but chose to keep the dedicated 2BR for the week.
Made buying some of the $6 beers in the gift shop a bit easier........
Small sample size, but we're 2 for 2 in getting our room requests - but both were in early May and not the most demanding requests. Requested and received lobby level near the lobby for the AKV trip above, and North facing upper floor at BLT which allowed us to watch Wishes from our balcony or sitting on our couch inside our room - perfect for us as our soon loves to watch fireworks but doesn't like the associated noise.
Chris