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What’s cancellation for WKORV home resort for this Saturday?

luv_maui

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So our friends have a home resort week at WKORV for this Saturday. I’ve read a thread on cancelling and getting star options, but can you cancel a home resort reserved week for Saturday and get star options for use next year?
 

SandyPGravel

Guest
Joined
Aug 29, 2015
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Location
De Forest, Wisconsin
Resorts Owned
Westin St. John Plat+
2 BR-VGV
Westin St. John Plat
2 BR-BV
Restricted star options, not bankable.



Dear Owner,

We recognize that the unprecedented circumstances surrounding the Novel Coronavirus (COVID-19) are impacting travel plans for many of our Owners and guests. With this in mind, we want to provide additional updates to help you respond to the current situation in connection with any reservations or resort information you may have or need.

Reservation Modifications & Cancellations
Our global Owner Services teams are diligently assisting those Owners whose travel plans have changed, resulting in longer hold times than usual. We sincerely appreciate your patience and understanding.

For arrivals within 75 days:

As always, you are able to cancel an existing reservation by logging into your Owner website. You can also cancel an existing reservation by calling Owner Services.

For arrivals more than 75 days from today:

For Owners with travel plans more than 75 days from today, we ask that you please contact Owner Services at a later date to allow us to serve those Owners with more immediate travel plans. As a reminder, all Owners may also plan and reserve future stays at your Owner website, 24-hours a day/7-days a week.

Resort & Area Information
Our global response teams continue to provide around-the-clock assistance to our resorts, and we remain committed to the safety and well-being of our Owners and guests during these difficult times.

The rapidly evolving situation associated with COVID-19 may also require adjustments to be made to the availability of some onsite amenities and services for the health and safety of our Owners, guests, and associates. Additionally, local, state, and federal governments continue to provide additional guidance that may affect our resorts, resort amenities and/or local attractions.

While we recommend that Owners check publicly available resources prior to traveling, soon we plan to begin posting updates on both resort operating conditions and key area information via your Owner website to assist our Owners with travel planning.

As it has always been, the safety and security of our Owners, guests and associates remains our focus. We appreciate your patience and understanding as we continue to respond to this unprecedented situation, and we thank you as always for being part of Vistana Signature Experiences family.

Sincerely,

Owner Services
Vistana Signature Experiences









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DavidnRobin

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San Francisco Bay Area
Resorts Owned
WKORV OFD (Maui)
WPORV (Kauai)
WSJ-VGV (St. John)
WKV (Scottsdale)
Have to be used this year.


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luv_maui

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So if I had an 8/15/2021 home reservation, if I cancelled it more than 60 days before check-in, say 6/1/2021, my options are:

1) I can still bank Since it’s still prior to 7/1/2021 and use between now and 12/31/2023 as long as reservation made 8 months or less prior to arrival, If I cancel less than 60 days before arrival they are restricted SOs that cannot be banked and must be used for reservations 60 days or less before check-in.
2) I do not bank SOs (save the $99 fee -non-elite cost) and can make a SO reservation anywhere in SVO for 2021, since I’m less than 8 months from check-in for 2021
3) no ability to make home reservation (with room view priority still in effect)since all reservations for 2021 are now less than 8 mos. and therefore qualify as SO reservations only.
 
Joined
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Resorts Owned
Westin KORVN and Lagunamar
So if I had an 8/15/2021 home reservation, if I cancelled it more than 60 days before check-in, say 6/1/2021, my options are:

1) I can still bank Since it’s still prior to 7/1/2021 and use between now and 12/31/2023 as long as reservation made 8 months or less prior to arrival, If I cancel less than 60 days before arrival they are restricted SOs that cannot be banked and must be used for reservations 60 days or less before check-in.
2) I do not bank SOs (save the $99 fee -non-elite cost) and can make a SO reservation anywhere in SVO for 2021, since I’m less than 8 months from check-in for 2021
3) no ability to make home reservation (with room view priority still in effect)since all reservations for 2021 are now less than 8 mos. and therefore qualify as SO reservations only.

1) You can't use in the year you bank so wouldn't be able to make a reservation with those options starting before 1/1/2022.
2) Yes
3) Yes. Home resort reservations can only be made in the 12-8 month window. Anything later than that is a SO reservation and mixed in with the general SVN reservations.
 
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