Going to WMH in a couple weeks with wife and mother. We traded into a 2 bedroom unit. Got a call from a pre-check in concierge but she left a message. Have not called her back because she is off on Friday and Saturday. What is her function? As a non owner can I request specific location and is there a need? What are the preferred locations at this property. I am familiar with the desert but never stayed at this resort. We own at Desert Springs II......