I have to agree with frenchieinme about maintenance. I peeked in the windows of our unit while we were staying in VVE. Our group of buildings were not occupied the week we were there as they were doing some routine maintenance. Our unit had different tile, carpet and leather furniture. By the following weekend when we checked out, (start of Thanksgiving week) people were being assigned units in our building. So, clearly Westgate Villas does undergo refurbishment and maintenance.
While there are plenty of legitimate complaints about Westgate management and many of their corporate policies, the level of vitriolic accusations and insults on this board is generally far more than deserved. Of course there are a few here who won't agree, and who think that no level of name-calling and insults can be too great.
I will say that everything they have promised has often taken longer than projected, sometimes far longer, but they have added a lot of nice features to the resort like the mini-golf and the new Town Hall registration building, replaced the tile roofs, totally repainted all the buildings, etc. etc. and I have never been billed a single dime in special assessments. The day may come, but it hasn't happened yet.
This year for the first time I got special assessments for both my Maui and Hawaii resort. Both of these resorts have excellent management and responsible board of directors, but sometimes extra costs are necessary and can't be absorbed within the current budget.
Bottom line, Westgate may have plenty of faults, but I don't personally find much to complain about. The resort has far more to offer than most of the resorts we have traded into since 1997.
